Station facilities
-
Station seating facilities
Station seating facilities on both platforms -
Trolleys
-
Refreshments
Note -
ATM machine
ATM machine -
Toilets
Toilets -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
Note Outside the station -
Tourist information office
-
Shops
Shops
Tunbridge Wells
Getting to and from the station
- Car Park
Station Car Park- Operator
- Meteor Parking Ltd
- Phone number
- 0845 603 6197
- Email address
- queries@southeasternparking.co.uk
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 75
- Accessible spaces
- 3
- Accessible spaces note
- Parking is free for disabled customers displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £6.00
- Off peak rate
- £5.50
- Weekly rate
- £27.00
- Monthly rate
- £95.00
- 3 Monthly rate
- £284.00
- 6 Monthly rate
- £567.00
- Annual rate
- £ 1026.00
- CCTV Coverage
- Yes
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
both sides of station
- Accessible taxis
-
Accessible taxis are not available
- Impaired mobility set down / pick up points available
- Yes
Ticket Buying and Collection
- Ticket Office
Yes- Opening hours
-
Monday - Friday 05:55 - 21:40
Saturday 06:30 - 20:40
Sunday 06:40 - 21:55
Being staffed may mean there is only staff in the ticket office, who may not always be available to assist - booking is recommended
- Location
-
On way in to access trains
- Height adjusted ticket office counter
Height adjusted ticket counter is available at this station- Height adjusted ticket office counter note
- Counters can be raised or lowered to suit all customers
- Induction loop
- This office has an induction loop
- Ticket machines
Yes- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
booking hall
- Collection of pre-purchased tickets
Yes, from ticket machine- Smartcards
- Smartcards issued
No- Smartcards top-up
Not possible at this station- Smartcards validators
No
Staffing and General Services
- Information available from staff
- Information services - opening times
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 05:00 - 00:48
Sunday 05:00 - 01:00
Monday - Friday 05:00 - 01:00
Saturday 05:00 - 01:00
Staff may not always be available during staffing times to provide assistance and booking assistance, if required,in advance is advised although not compulsory
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
Yes- Lost Property
- Yes
- Ticket gates
No- CCTV
- Yes
Facilities
- ATM Machine
Yes- Pay phones
Yes- Pay phones type
- Cards and Coins
- Accessible public telephones
-
Public telephones are not accessible
- Post box
Yes- Outside the station
- Refreshment facilities
Yes- Shops
Yes- Toilets
Yes- Baby changing facilities
Yes- National key toilets
- No
- Waiting Rooms
Yes- Waiting rooms location
- on both platforms
- Waiting rooms opening hours
Accessibility and Mobility access
- Staff help available
Yes- Ramp for train access
Yes- Step free access coverage
- Yes
- Step free access note
-
Platform 1 accessible. Platform 2 via lift from street level.
. - Wheelchairs available
Yes- Wheelchairs available open hours
-
Monday - Friday 05:00 - 01:00
Saturday 05:00 - 01:00
Sunday 05:00 - 01:00
- Nearest station with more facilities CRS Code