Tile Hill (THL)

Managed by West Midlands Railway 

Tile Hill station
Cromwall Lane
Tile Hill
West Midlands

Station facilities

  • Station seating facilities

    Station seating facilities
  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

    Pay phone Cards and Coins
  • Internet

  • Post box

  • Tourist information office

  • Shops


Tile Hill

Stations made easy

Route planning around the station including maps and platforms

Show [THL] route


Getting to and from the station


Bicycle parking

Storage sheltered
Storage location
Station entrance, car park
Storage spaces
Storage CCTV
Car Park
Station Car Park
Network West Midlands
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
129  with 16 accessible spaces available
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge 
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
There is no charge for railway users to park their cars in this car park
CCTV Coverage
Onward travel information

Information to plan your onward journey is available in a printable format here

Accessible taxis

Accessible taxis are not available

Impaired mobility set down / pick up points available

Ticket buying and collection

Ticket Office
Opening hours
Monday 06:00 - 19:00
Tuesday, Wednesday, Thursday 07:00 - 19:00
Friday 07:00 - 20:00
Saturday 08:00 - 19:00
Sunday 08:30 - 14:00

A Ticket Vending Machine is located in the paved area outside the Ticket Office.

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

A Ticket Vending Machine is located in the paved area outside the Ticket Office.

Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Smartcards issued
Smartcards validators

Staffing and general services

Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times
Passenger Information Systems
Departure screens, Announcements
Customer help points

On both platforms

Customer Services

We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.

**Tile Hill is accredited by the Secure Station Scheme**


Ticket gates
Location for Rail Replacement Services

In the event of engineering the bus/coach will collect from: Public service bus stop on Cromwell Lane near to entrance to Sports Centre in both directions


ATM Machine
Pay phones
Pay phones type
Cards and Coins
Accessible public telephones

Public telephones are not accessible

Waiting Rooms
Waiting rooms opening hours

Accessibility and mobility access

Helpline Contact
0800 0248998 Open: 08:00 – 22:00 7 days a week (except Christmas Day and Boxing Day)
Helpline opening hours
Monday - Sunday 08:00 - 22:00
Staff help available

This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.

We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).

  Please contact West Midlands Railway Passenger Assist team on 0800 0248998

Staff help available opening times
Monday 06:00 - 19:00
Tuesday, Wednesday, Thursday 07:00 - 19:00
Friday 07:00 - 20:00
Saturday 08:00 - 19:00
Sunday 08:30 - 14:00
Ramp for train access
Step free access coverage
Step free access note

Step-free access to Booking Hall and platform 1 (for Birmingham) via ramp or 5 steps. Access to platform via Booking Hall or side gate - both step-free. Ramp between platforms or 30 steps up to footbridge and 30 steps down. Additional step-free entrance direct to platform 2 - short ramp. Step-free route between platforms is 200m. Booking Hall has automatic doors.

Wheelchairs available

Station Map

Station plan

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Stations made easy
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