Station Facilities: The Lakes (TLK)
Managed by London Midland
Malthouse Lane
Earlswood
Solihull
B94 5SE
Last changed: 10:40 on 24 Jun 2008
Current Station Information ^ Top
| Service |
Details |
| Staffing Level |
Unstaffed
|
|---|
| Staffing Hours |
|
|---|
| CCTV |
No
|
|---|
Information Systems ^ Top
Ticket Buying and Collection ^ Top
| Service |
Details |
| Ticket Office |
No
|
|---|
| Self Service Ticket Machines |
No
|
|---|
| Collection of Pre-purchased Tickets |
Yes
|
|---|
| Collection of Pre-purchased Tickets - Details |
| From Ticket Office Counter | No |
|---|
| From Ticket Machine | No |
|---|
|
|---|
| Telesales |
Monday-Friday 08:00-20:00
Saturday 08:00-20:00
Sunday 08:00-20:00
|
|---|
| Telesales - Primary Phone Number |
08705 125 240
|
|---|
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| Oyster PrePay |
No
|
|---|
| Penalty Fares |
None
|
|---|
General Services Information ^ Top
Station Facilities ^ Top
| Service |
Details |
| First Class Lounge |
No
|
|---|
| Seating Area |
Yes
|
|---|
| Waiting Rooms |
To be confirmed by station operator
|
|---|
| Waiting Rooms - Note |
no
|
|---|
| Women-Only Waiting Room |
No
|
|---|
| Trolleys |
No
|
|---|
| Refreshment Facilities |
No
|
|---|
| Toilets |
No
|
|---|
| Baby Changing |
No
|
|---|
| Pay Phone |
Yes -
Cards and Coins
|
|---|
| Public WiFi |
No
|
|---|
| Public WiFi - Note |
Find WiFi Hotspots around The Lakes station
|
|---|
| Web Kiosk |
No
|
|---|
| Post Box |
No
|
|---|
| Tourist Information Office |
No
|
|---|
| Bureau de Change |
No
|
|---|
| Shops |
No
|
|---|
Accessibility ^ Top
| Service |
Details |
| Helpline |
No
|
|---|
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| Customer Help Points |
Yes
|
|---|
| Staff Help |
No
|
|---|
| Accessible Ticket Machines |
No
|
|---|
| Accessible Ticket Office Counter |
No
|
|---|
| Induction Loop |
No
|
|---|
| Ramp for Train Access |
To be confirmed by station operator
|
|---|
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel.
|
|---|
| Accessible Taxis |
No
|
|---|
| Accessible Public Telephones |
No
|
|---|
| Accessible Public Telephones - Note |
TOA 0121 427 8888
|
|---|
| National Key Toilets |
No
|
|---|
| Step Free Access Coverage |
Whole station
|
|---|
| Step Free Access Coverage - Note |
Access to platforms via ramps from road overbridge on both sides - ramps are 40m long. Step free access between platforms via ramps and road - 120m. Platforms are only 1 carriage long. Gate to platform 2 ramp available.
|
|---|
| Imparied Mobility Set Down |
No
|
|---|
| Disabled Parking |
No
|
|---|
| Accessible Car Park Equipment |
No
|
|---|
| Wheelchairs |
No
|
|---|
Transport Links ^ Top
| Service |
Details |
| Minimum Connection Time (mins) | 0
|
| Cycle Storage Availability |
No
|
|---|
| Location for Rail Replacement Services |
In the event of engineering the bus/coach will collect from: Outside staton entrance
|
|---|
| Taxi Rank |
No
|
|---|
| Taxi Rank - Note |
Solihull Station Black Cabs 0121 709 1888 Solihull 0121 705 6666 Black Cabs 0121 709 1888 Solihull 0121 705 6666
|
|---|
| Bus Services |
No
|
|---|
| Metro Services |
No
|
|---|
| Car Hire |
No
|
|---|
| Cycle Hire |
No
|
|---|
| Local Transport Link |
Plan your journey to and from the station with Traveline
|
|---|
