Tottenham Hale (TOM)

Managed by London Underground

 
Ferry Lane
Tottenham
N17 9LR
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area Yes
    Waiting Rooms Available (One)
    Note

    Located on platform 2.

    Women-only waiting room No

  • Trolleys

  • Refreshments

    Note

    Coffee shop

    Cold drinks vending machine

    Food vending machine

  • ATM machine

    ATM machine Yes
    Bureau de change No

  • Toilets

    Note

    Located on platform 2.

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Public Wi-Fi No
    Note

    Find WiFi Hotspots around Tottenham Hale station
    Web kiosk No

  • Post box

  • Tourist information office

    Tourist information office No

  • Shops

    Shops Yes
    Note

    News agent

    Passport Photo Booth
 
 

Tottenham Hale

Stations made easy

Route planning around the station including maps and platforms

Show [TOM] route

 

Station Message: Alert!

Escalator 3 at Tottenham Hale is being overhauled between 21st October 2011 and mid-March 2012. The remaining escalator will be switched to the 'up' direction, so anyone travelling down to the underground will need to either take the stairs or the lift. Please note that the stairs have 99 steps and the lift has limited capacity, so those with luggage or mobility issues may prefer to travel via Seven Sisters or Liverpool Street underground instead.

Transport links

Connection time
5 minutes (minimum)
Cycle storage
Yes
Sheltered cycle storage
No
Cycle storage location
Note that these are Council-owned cycle racks, located just outside station
Car park
Yes

London Underground (Operator)

Taxi rank
Yes

front of station

Rail replacement

Replacement transport stop outside station entrance in bus station.

Bus services
Yes

Transport for London buses operate from outside the station

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Friday 06:30-20:30
Saturday 06:30-20:30
Sunday 08:00-15:00
Self-service machines
Yes
Collect from counter
No
Collect from machine
Yes

Ticket machine is located on the station concourse

Get Oyster card here
Yes
Top up Oyster pay as you go here
Yes
Use Oyster pay as you go here
Yes
London fare zone
Zone 3
Penalty fares

Penalty Fares apply to journeys from Tottenham Hale station when travelling with:

  • Greater Anglia
  • London Underground

Accessibility and mobility access

Customer help points
No
Staff help
Monday-Friday 05:15-00:30
Saturday 05:15-00:30
Sunday 07:00-00:15
Accessible ticket machines
Yes
Accessible ticket office counter
No
Induction loop
Yes
Ramp for train access
Yes
Accessible taxis
No

Details of nearest taxis are shown on station information poster

Accessible public telephones
No
Accessible toilets
Yes

Unisex accessible (RADAR) toilet located on platform 2.

Step free access coverage
Partial station

Step free access to Cambridge-bound platform only (platform 2).

Not available to London (platform 1).

Impaired mobility set down
No
Disabled parking
Yes - 6 spaces
Accessible car park equipment
No
Wheelchairs
No
Ticket gates
No

General services information

Customer service
Yes
Monday-Friday 08:00-18:00
Saturday Closed
Sunday Closed

The hours shown are for the Customer Relations team on 0845 600 7245 (option 7).

Closed on Christmas Day and Boxing Day.

Left luggage
No
Lost property
Yes
Monday-Friday 08:00-18:00
Saturday Closed
Sunday Closed

The hours shown are for the lost property phone line - 0845 600 7245 (option 6).

Closed on Christmas Day and Boxing Day.

British Transport Police
0800 40 50 40

Staffing

Staffing level
Full-time
Monday-Friday 05:15-00:30
Saturday 05:15-00:30
Sunday 07:00-00:15

Station map

Station plan

Large station plan for Tottenham Hale

View larger version
Stations made easy
Show [TOM] route

Find another station

You are here:

  1. Home
  2. Stations & on train
  3. Station Facilities for Tottenham Hale