Totnes (TOT)
Totnes station, Station Road, Totnes, Devon, TQ9 5JR
Totnes reduced facilities
The Station will have reduced facilities on the following date.
Sunday 27th July - Closed
Monday 28th July - Ticket Office only Closed
Saturday 2nd August - Ticket Office only Closed
Tickets can be bought by ticket machine or digitally
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 07:25 - 16:10
- Opening Hours,Saturday: 07:25 - 15:45
- Opening Hours,Sunday: 09:25 - 17:00
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Accessible ticket machines are located at the station entrance by the ticket office.
Height adjusted ticket office counter
Available
Low-level accessible counter is available.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- No
Smartcard validators
No
Information Available
- Yes - from help point
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 05:30 - 21:00
- Information Services Opening Times,Saturday: 05:30 - 20:15
- Information Services Opening Times,Sunday: 08:15 - 21:15
Staff Help Available
- Staff Help Available,Monday to Friday: 05:30 - 21:15
- Staff Help Available,Saturday: 05:30 - 21:15
- Staff Help Available,Sunday: 08:15 - 20:15
Meeting point: Ticket office.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Left Luggage
Unavailable
Lost Property
Available
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Step Free Category A Station - This station has step free access to both platforms via a liftbridge
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Accessible ticket machines are located at the station entrance by the ticket office.
Height adjusted ticket office counter
Available
Low-level accessible counter is available.
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Accessible toilet opening and closing times are the same as the staffing hours of the station.
Waiting rooms
- Waiting rooms,Monday to Friday: 07:25 - 16:10
- Waiting rooms,Saturday: 07:25 - 15:45
- Waiting rooms,Sunday: 10:50 - 18:25
Both Platforms
Seating area
Available
Wheelchairs available
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Accessible taxis are available. Please request staff assistance.
Impaired mobility set down/pick-up point available
Available
Set- Down / Pick up Points are available at the entrance to both platforms
Accessible spaces
8 spaces
Parking is free for valid blue badge holders.
Accessible car park equipment
Yes
Accessible ticket machine is available at the entrance to platform 1. Step free access from the car parks to both platforms
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is on the same side of the road as the station
Ramp deployment from rear of vehicle
Ramps cannot be deployed from the rear or side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
The lane at the drop-off and/or pick-up point and/or waiting is less than 2.4m wide
Number of set-down/ pick-up spaces
There is space for up to 3 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Friday: 05:30 - 21:15
- Staff help available,Saturday: 05:30 - 21:15
- Staff help available,Sunday: 08:15 - 20:15
Meeting point: Ticket office.
Customer Help Points
Yes
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
There are Help Points
Toilets
Available
Both platforms.
Accessible Toilets
Available
Accessible toilet opening and closing times are the same as the staffing hours of the station.
Baby Changing
Available
Waiting Rooms
- Waiting Rooms,Monday to Friday: 07:25 - 16:10
- Waiting Rooms,Saturday: 07:25 - 15:45
- Waiting Rooms,Sunday: 10:50 - 18:25
Both Platforms
Seating Area
Available
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
145 spaces
Accessible spaces
8 spaces
Parking is free for valid blue badge holders.
Accessible car park equipment
Yes
Accessible ticket machine is available at the entrance to platform 1. Step free access from the car parks to both platforms
Impaired mobility set down/pick up points available
Available
Set- Down / Pick up Points are available at the entrance to both platforms
Car park CCTV
No
Notes
Find out more about car parking at this station.
Refreshment Facilities
Available
Coffee shop/café on Platform 2. This café is not accessible.
Shops
Available
Coffee shop/café on Platform 2. This café is not accessible.
Public Telephones
No
Public Wi-Fi
Unavailable
Bicycle Storage
Spaces
36 spaces
Cycles can be carried on our trains free of charge please note restriction apply.
Type of Storage
Stands & Compounds
Location
Platform 1
Sheltered
No
CCTV
No
Bicycle Hire
Cycle Hire Information
No
More Information
Transport Links
Bus stop outside station building, platform 1 side.
Taxi Rank: Taxi rank is available adajacent platform 1 entrance. If you require an accessible taxi please approach a member of staff.
Information to plan your onward journey is available in a printable format here
Find out more about links from GWR stations to airports.
Change at Plymouth.
No
