Twickenham (TWI)

Managed by South West Trains 

 
London Road
Twickenham
Greater London
TW1 3SX
 

Station facilities

  • Station seating facilities

    Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

    Toilets

  • Pay phone

    Pay phone Cards and Coins

  • Internet

  • Post box

  • Tourist information office

  • Shops

    Shops
 
 

Twickenham

Stations made easy

Route planning around the station including maps and platforms

Show [TWI] route

 

Station Message: Alert!

  

Getting to and from the station

 
Car Park
Station Car Park
Address
-
-
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
43  with 3 accessible spaces available
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
Daily rate
£7.50
Off peak rate
£2.00 after 1600 Mon-Sat
Weekly rate
£37.50
Monthly rate
£105.00
3 Monthly rate
£315.00
Annual rate
£ 990.00
CCTV Coverage
Yes
Cycle Parking
Cycle storage type
Stands
Sheltered cycle storage
Yes
Cycle storage location

Booking hall exit and car park

Cycle storage spaces
66
CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:40 - 20:20
Saturday 06:40 - 20:20
Sunday 07:40 - 19:10
Location

Outside the station entrance and in the booking hall

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Collection of pre-purchased tickets
Yes, from ticket machine
Oystercards
Get Oyster cards here
No
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No
London fare zone
Zone 5

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 06:15 - 22:45
Saturday 06:15 - 22:45
Sunday 08:00 - 20:00
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes

Help points are available on all platforms

Lost Property
Yes
Customer Services

Please contact our Customer Service Centre on 0845 6000 650

Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Station car park alongside station.

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Shops
Yes
Toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
No
Waiting Rooms
Yes
Waiting rooms opening hours

Accessibility and mobility access

 
Staff help available
Yes
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Twickenham is fully accessible to wheelchair users. Access to platforms 4 and 5 (for trains to Reading, Wimbledon, Windsor, Richmond, Clapham and London Waterloo) is via a staff-operated stair lift. Please ask a member of staff for assistance. Access to platform 3 (for stopping services to London Waterloo and all Waterloo bound services on match days) is via the car park - please appraoch staff at the main entrance who will be happy to assist you.

 
Wheelchairs available
Yes
Wheelchairs available open hours
Nearest station with more facilities CRS Code

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