Twyford (TWY)
Managed by First Great Western
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Seating available in the waiting rooms
Waiting Rooms Available Note 2 waiting rooms available with seating
Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Twyford
Ticket buying and collection
- Ticket office opening
Monday-Friday 06:00-19:00
Saturday 06:45-15:30
Sunday 08:00-15:30
- Self-service machines
Yes- Collect from counter
Yes- Collect from machine
Yes
Situated by the ticket office.
Outside station entrance in car park- Penalty fares
-
Penalty Fares apply to journeys from Twyford station when travelling with:- First Great Western
Accessibility and mobility access
- Customer help points
-
Yes
- Staff help
-
Monday-Friday 06:00-19:00
Saturday 08:00-15:30
Sunday 08:00-15:30
- Accessible ticket machines
No
- Accessible ticket office counter
No
- Induction loop
Yes
- Ramp for train access
Yes
- Accessible taxis
Yes
Accessible taxis are available. Please request staff assistance.
- Accessible public telephones
No
- Accessible toilets
Yes
Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 3222, minicom: 020 7250 4119, fax: 020 7250 0212, email: radar@radar.org.uk, web http://www.radar.org.uk/ site:
- Step free access coverage
Partial station
Level access to ticket office and London Paddington and Henley on Thames platforms. No step free access to main Reading platform although some services do depart to Reading from accessible Paddington platform
- Impaired mobility set down
Yes
Set- Down / Pick up Points are available at the station entrance
- Disabled parking
Yes
- Accessible car park equipment
No
Parking is free for valid blue badge holders
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Sunday 07:00-22:00
Please call our Customer Services Centre on 08457 000 125 (07:00-22:00 every day) - Left luggage
-
No
- Lost property
-
Yes
Monday-Sunday 07:00-22:00
Lost Property enquiries 08457 000 125 (07:00-22:00 every day) - British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Friday 06:00-19:00
Sunday 06:00-15:30
Sunday 08:00-15:30
Saturday 08:00-15:30See Booking hours
Station map
- Station plan
- View larger version
- Stations made easy
- Show [TWY] route