Station facilities
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Station seating facilities
First Class lounge No Seating area Yes Seating available in the waiting rooms
Waiting Rooms Available Note 2 waiting rooms available with seating
Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Twyford
- Connection time
- 3 minutes (minimum)
- Cycle storage
Yes
23 Sheffield hoops installed under canopy of London Paddington platform. 5 key operated secure cycle lockers in same location.Please note cycles can be carried on our trains free of charge.
- Sheltered cycle storage
- Yes
- Cycle storage location
-
on Platform 4/5
- Car park
-
Yes
Station Car Park - 324 spaces
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Permit holders only car park (44 bays) in area adjacent to main car park approach road. Access from main car park to station via barrow crossing over Henley branch line
APCOA Parking (UK) Limited (Operator)
0845 165 2030 (primary)
- Taxi rank
-
Yes
Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.
- Rail replacement
-
Station forecourt
- Bus services
-
Yes
Information to plan your onward journey is available in a printable format here
- Onward travel
-
Plan your journey to and from the station with Traveline
Ticket buying and collection
- Ticket office opening
-
Monday-Friday 06:00-19:00
Saturday 06:45-15:30
Sunday 08:00-15:30
- Self-service machines
- Yes
- Collect from counter
- Yes
- Collect from machine
-
Yes
Situated by the ticket office.
Outside station entrance in car park - Penalty fares
-
Penalty Fares apply to journeys from Twyford station when travelling with:
- First Great Western
Accessibility and mobility access
- Customer help points
-
Yes
- Staff help
-
Monday-Friday 06:00-19:00
Saturday 08:00-15:30
Sunday 08:00-15:30
- Accessible ticket machines
-
No
- Accessible ticket office counter
-
No
- Induction loop
-
Yes
- Ramp for train access
-
Yes
- Accessible taxis
-
Yes
Accessible taxis are available. Please request staff assistance.
- Accessible public telephones
-
No
- Accessible toilets
-
Yes
Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 3222, minicom: 020 7250 4119, fax: 020 7250 0212, email: radar@radar.org.uk, web http://www.radar.org.uk/ site:
- Step free access coverage
- Partial station
Level access to ticket office and London Paddington and Henley on Thames platforms. No step free access to main Reading platform although some services do depart to Reading from accessible Paddington platform
- Impaired mobility set down
-
Yes
Set- Down / Pick up Points are available at the station entrance
- Disabled parking
-
Yes
- Accessible car park equipment
-
No
Parking is free for valid blue badge holders
- Wheelchairs
-
No
- Ticket gates
- No
General services information
- Customer service
-
Yes
Monday-Sunday 07:00-22:00
Please call our Customer Services Centre on 08457 000 125 (07:00-22:00 every day) - Left luggage
-
No
- Lost property
-
Yes
Monday-Sunday 07:00-22:00
Lost Property enquiries 08457 000 125 (07:00-22:00 every day) - British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
- Part-time
Monday-Friday 06:00-19:00
Sunday 06:00-15:30
Sunday 08:00-15:30
Saturday 08:00-15:30See Booking hours
Station map
- Station plan
-
View larger version
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