Station Facilities: Tyseley (TYS)
Current Station Information ^ Top
| Service | Details |
|---|---|
| Opening Hours | Monday-Friday 06:02-23:50 Saturday 06:55-23:50 |
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep TYS to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Part Time |
| Staffing Hours | Monday-Friday 06:02-23:50 Saturday 06:55-23:50 Sunday 09:20-20:14 |
| CCTV | No |
Information Systems ^ Top
| Service | Details |
|---|---|
| Passenger Information Services | Departure screens Announcements |
| Help Point/Phone | Recorded information Emergency services |
| Staffed Information Point | Yes |
Ticket Buying and Collection ^ Top
| Service | Details | ||||
|---|---|---|---|---|---|
| Ticket Office | Monday-Friday 06:02-23:50 Saturday 06:55-23:50 Sunday 09:20-20:14 | ||||
| Self Service Ticket Machines | No | ||||
| Collection of Pre-purchased Tickets | Yes | ||||
| Collection of Pre-purchased Tickets - Details |
| ||||
| Telesales | Monday-Friday 08:00-20:00 Saturday 08:00-20:00 Sunday 08:00-20:00 | ||||
| Telesales - Primary Phone Number | 08705 125 240 | ||||
| Oyster PrePay | No | ||||
| Penalty Fares |
Penalty Fares apply to journeys from Tyseley station when travelling with:
|
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Monday-Friday 07:00-19:00 Saturday 08:00-16:00 Sunday 08:00-16:00 |
| Customer Service - Primary Phone Number | 0121 634 2040 |
| Customer Service - Address | London Midland Customer Relations Manager PO Box 4323 Birmingham B2 4JB |
| Customer Service - Email Address | comments@londonmidland.com |
| Customer Service - Note | We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours. |
| Left Luggage | No |
| Left Luggage - Note | None |
| Lost Property | No |
| Lost Property - Note | None |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| Seating Area | Yes |
| Waiting Rooms | None |
| Waiting Rooms - Note | no |
| Women-Only Waiting Room | No |
| Trolleys | No |
| Refreshment Facilities | No |
| Toilets | No |
| Baby Changing | No |
| Showers | No |
| Pay Phone | Yes - Cards and Coins |
| Public WiFi | No |
| Public WiFi - Note | Find WiFi Hotspots around Tyseley station |
| Web Kiosk | No |
| Post Box | No |
| Tourist Information Office | No |
| ATM Machine | No |
| Bureau de Change | No |
| Shops | No |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | Yes |
| Helpline - Primary Phone Number | 0800 0924260 |
| Helpline - Fax Number | 0121 654 1234 |
| Helpline - Minicom/Textphone (For customers with hearing impairments) | 0845 707 8051 |
| Helpline - Address | London Midland Customer Relations Team PO Box 4323 Birmingham B2 4JB |
| Helpline - Email Address | comments@londonmidland.com |
| Helpline - Note |
Our ‘Disabled People’s Protection Policy’ (DPPP) sets out our approach to meeting the requirements of the Department for Transport’s Code of Practice, ‘Train & Station Services for Disabled Passengers’ and describes the arrangements for implementing our Policy. Copies are available at our larger, staffed stations or via our APRS line and website. |
| Customer Help Points | Yes |
| Staff Help | Monday-Friday 06:02-23:50 Saturday 06:55-23:50 Sunday 09:20-20:14 |
| Accessible Ticket Machines | No |
| Accessible Ticket Office Counter | No |
| Induction Loop | Yes |
| Ramp for Train Access | No |
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | Yes |
| Accessible Public Telephones | No |
| Nearest Stations With More Facilities | Olton, Spring Road |
| National Key Toilets | No |
| Step Free Access Coverage | Partial station |
| Step Free Access Coverage - Note |
|
| Impaired Mobility Set Down | No |
| Impaired Mobility Set Down - Note | Small layby in front of station for pick-up. |
| Disabled Parking | No |
| Accessible Car Park Equipment | No |
| Wheelchairs | No |
Transport Links ^ Top
| Service | Details |
|---|---|
| Minimum Connection Time (mins) | 5 |
| Cycle Storage Availability | No |
| Location for Rail Replacement Services |
The bus/coach will collect from: Out of city at public service bus stop (at front of Cousins Furniture store) on A41 Warwick Road near to junction with Tyseley Hill Road, into city opposite on A41 near to junction with Knights Road |
| Taxi Rank | Yes |
| Taxi Rank - Note |
Tyseley (TYS) Station Ontime 0121 742 2211 Bee Line 0121 603 8888 Ace 0121 605 8888 |
| Bus Services | No |
| Bus Services - Note |
'West Midlands buses' operate a comprehensive network of daily, frequent bus services around Birmingham city and the west midlands. For details: www.travelwm.co.uk For multi-operator bus information visit: www.networkwestmidlands.co.uk Buy a Birmingham PLUSBUS ticket with your train ticket, for unlimited bus and midland metro travel around Birmingham. For details: www.plusbus.info |
| Metro Services | No |
| Car Hire | No |
| Cycle Hire | No |
| Local Transport Link | Plan your journey to and from the station with Traveline |
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LIVE DEPARTURES & ARRIVALS
