University (Birmingham) (UNI)
Managed by London Midland
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Sheltered seating is provided on both platforms and in a waiting shelter on platform 2.
Waiting Rooms None Note no
Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
University (Birmingham)
Ticket buying and collection
- Ticket office opening
Monday-Friday 05:56-23:50
Saturday 06:00-23:50
Sunday 09:20-23:35
- Self-service machines
Yes- Collect from counter
Yes- Collect from machine
Yes
A Ticket Vending Machine is located in the Booking Hall.
- Penalty fares
-
Penalty Fares apply to journeys from University station when travelling with:
- London Midland
Accessibility and mobility access
- Customer help points
-
Yes
On both platforms
- Staff help
-
Monday-Friday 05:56-23:50
Saturday 06:00-23:50
Sunday 09:20-23:35
- Accessible ticket machines
Yes
A Ticket Vending Machine is located in the Booking Hall.
- Accessible ticket office counter
No
staff will come out
- Induction loop
Yes
- Ramp for train access
Yes
- Accessible taxis
No
- Accessible public telephones
No
- Accessible toilets
Yes
A National Key Scheme toilet is available. Radar Key available from station staff. If you wish to buy a ‘National Key Scheme’ Key (Radar). Their address is 12 City Forum, 250 City Road, London, EC1V 8AF, Tel: 020 7250 3222, Minicom: 020 7250 4119, Fax: 020 7250 0212, Email radar@radar.org.uk, Website: www.radar.org.uk
- Step free access coverage
Whole station
Level access to Booking Hall. Lifts to both platforms, or 32 steps down to platform 1 (trains to Birmingham) and 3 steps to platform 2. Doors to Booking Hall have a low-level button to open.
- Impaired mobility set down
No
- Disabled parking
No
- Accessible car park equipment
No
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Friday 07:00-19:00
Saturday 08:00-16:00
Sunday 08:00-16:00We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
- Left luggage
-
No
None
- Lost property
-
No
None
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Friday 05:56-23:50
Saturday 06:00-23:50
Sunday 09:20-23:35
Station map
- Station plan
- View larger version
- Stations made easy
- Show [UNI] route