London Victoria (VIC)

Victoria Street
London
Greater London
SW1V 1JU

Station facilities

Station seating facilities

Note	The ATM machines are located on the Eastern and Central Concourse (Platforms 1 and 7) and also within a retail outlet on the station (Grosvenor Hotel).
First Class lounge	No
Seating area	Monday-Sunday 05:00-01:00 Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours Available throughout the station.
Waiting Rooms	None
Women-Only Waiting Room	No

Trolleys

Note	Coin-operated trolley Cannot be removed from the station

Refreshments

Note	Food outlet (Seating available)

ATM Machine

Opening Hours	Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Notes	Located on concourse Located within a retail outlet on the station
Opening Hours	Monday-Sunday 06:30-22:00
Notes	Located on the concourse

Toilets

Pay Phone

Pay Phone	Cards and coins

Internet

Public WiFi	No
Note	Find WiFi Hotspots around London Victoria station
Web Kiosk	No

Post Box

Tourist Information Office

Tourist Information Office	Yes
Note	Transport Information Centre.

Shops

Opening Hours

Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours

Note

News agent

Wide range of shops

London Victoria

Stations made easy

Route planning around the station including maps and platforms

Show [VIC] route

Transport links

Connection time: 15 minutes (minimum)
Cycle storage: To be confirmed by station operator
Sheltered cycle storage: Partial
Cycle storage location: On the platforms.
Car park: Station Car Park
Car park opening: Monday-Sunday 24 hours; Monday-Friday 24 hours; Saturday 24 hours; Sunday 24 hours
Car park operator: APCOA UK Ltd
Car park operator phone: 0845 0774 224 (primary)
Car park spaces: 107
Notes: Victoria Place - main parking area. Hudsons Place :- additional disabled parking bays

Ticket buying and collection

Ticket office opening

Monday-Sunday 24 hours

Monday-Friday 24 hours

Saturday 24 hours

Sunday 24 hours

Operated by Southern Railway

Advance Purchase tickets are available to from the Ticket office between 07:00-21:00

Self-service machines

Yes

Collect from counter

Collect from machine

Yes

Various Locations

On concourse

Oyster PrePay

Penalty fares

Penalty Fares apply to journeys from London Victoria station when travelling with:

Southern Railway
Southeastern

Penalty Fares do not apply if travelling with:

Gatwick Express

Accessibility and mobility access

Customer help points: Monday-Sunday 07:00-21:00
Staff help: Yes; Monday-Sunday 24 hours; Monday-Friday 24 hours; Saturday 24 hours; Sunday 24 hours
Accessible ticket machines: Yes
Various Locations
Accessible ticket office counter: Monday-Sunday 24 hours; Staff assistance is available
Induction loop: Yes
Ramp for train access: Yes; If you need assistance we recommend that you book at least 24 hours in advance of travel
Accessible taxis: Yes; Taxi rank outside main station entrance.
Accessible public telephones: Yes; Main concourse.
National key toilets: Yes; Hudson's Place and Central Concourse
Step free access coverage: Partial station; Access to the underground - via steps
Impaired mobility set down: No; Assistance is available to and from platforms. Please contact customer services of the appropriate train operator, 48 hours in advance: Gatwick Express – 0845 850 1530 South Central Trains – 0845 123 7770 South Eastern Trains – 0845 000 2211
Disabled parking: Yes
Accessible car park equipment: No
Wheelchairs: Monday-Sunday 24 hours

General services information

Customer service: Yes; Monday-Sunday 07:00-21:50
Left luggage: Yes; Monday-Sunday 07:00-00:00
Lost property: Yes; Monday-Sunday 09:00-17:00
British Transport Police: 0800 40 50 40

Staffing

Staffing level: Full time; Monday-Sunday 24 hours; Monday-Friday 24 hours; Saturday 24 hours; Sunday 24 hours