London Victoria (VIC)

Managed by Network Rail 

 
Victoria Street
London
Greater London
SW1V 1JU
 

Station facilities

  • Station seating facilities

  • Trolleys

    Trolleys Yes
  • Refreshments

    Note Coffee shop Coffee kiosk Public House/Bar Food outlet (Seating available)
  • ATM machine

    ATM machine The ATM machines are located on the Eastern and Central Concourse (Platforms 1 and 7) and also within a retail outlet on the station (Grosvenor Hotel).
  • Toilets

    Toilets Situated on central concourse and platform 2.
  • Pay phone

    Pay phone Cards and Coins
  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

    Tourist information office Transport Information Centre.
  • Shops

    Shops News agent Flower stall Hairdresser Shoe repairer Wide range of shops Pharmacy Convenience store High street shops Off Licence Passport Photo Booth
 
 

London Victoria

Stations made easy

Route planning around the station including maps and platforms

Show [VIC] route

 

Getting to and from the station

 
Car Park
Station Car Park
Operator
APCOA UK Ltd
Phone number
0845 0774 224
Note

Victoria Place - Main parking area.
Hudsons Place - Additional disabled parking bays

Parking charges

Book Online Parking 

The exit which provides direct access to the car park is open from 03:15 until 00:45 daily. 

Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
107
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
CCTV Coverage
Yes
Cycle Parking
Cycle storage type
Stands
Sheltered cycle storage
Yes
Cycle storage location
Alongside station entrance, on exit to Wilton Road, On platform 7/8 behind gates
Cycle storage spaces
24
CCTV Coverage
Yes
Onward travel information

Victoria Bus Station at Station Front

Taxi

Taxi ranks are available outside at the front of the station (Terminus Place) and from the upper level (Victoria Place).

From Monday 1 October 2012 the station front facility will relocate to Hudson's Place due to TfL Underground building works - access via platforms 1 and 2. 

Monday-Sunday 24 hours
Accessible taxis

Available on request

Taxi rank outside main station entrance

Impaired mobility set down / pick up points available
Yes

Assistance is available to and from platforms. Please contact customer services of the appropriate train operator, 48 hours in advance:

- Gatwick Express – 0845 850 1530
- Southern  – 0800 138 1016
- Southeastern  – 0800 783 4524

Metro

Underground services: Victoria Line, District Line and Circle Line

Airport

Direct Rail Link to Gatwick

Car hire

Office in Victoria Place

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 04:00 - 01:00
Sunday 06:00 - 01:00

Advance Purchase tickets are available to from the Ticket office between 07:00-21:00

Location

On concourse

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are no accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No
Penalty fares
Penalty fares apply for Gatwick Express Southeastern Southern 
More information about Penalty fares
London fare zone
Zone 1

Staffing and general services

 
Information available from staff
Yes - from help point 
Information services - opening times
Monday - Sunday 07:00 - 21:00
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes

Network Rail and Train Operating Company reception.

Left luggage
Yes
Excess Baggage Company
View Excess Baggage Company website
0207 401 8444
Situated between platforms 7 and 8.
Lost Property
Yes
Excess Baggage Company
Monday - Friday 09:00 - 17:00
View Excess Baggage Company website
Customer Services

Monday-Sunday 07:00-21:50 

Via Network Rail Reception

Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

When weekend engineering operations dictate that replacement bus servies will operate these will usually depart form the immediate Station Front/Terminus Place.

Facilities

 
ATM Machine
Yes
The ATM machines are located on the Eastern and Central Concourse (Platforms 1 and 7) and also within a retail outlet on the station (Grosvenor Hotel).
Bureau de Change
Yes
Pay phones
Yes
Pay phones type
Cards and Coins
Accessible public telephones

Main concourse

Public Wi-Fi
Yes
<p>Find WiFi Hotspots around London Victoria station</p>
Refreshment facilities
Yes
Coffee shop Coffee kiosk Public House/Bar Food outlet (Seating available)
Shops
Yes
Type of shops available
News agent Flower stall Hairdresser Shoe repairer Wide range of shops Pharmacy Convenience store High street shops Off Licence Passport Photo Booth
Toilets
Yes
Toilets Location
Situated on central concourse and platform 2.
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
Female toilets,Male toilets, 
National key toilets
No
Tourist Information Office
Yes
Tourist Information Office location
Transport Information Centre.
Trolleys
Yes
Waiting Rooms
No

Accessibility and mobility access

 
Staff help available
Yes
Ramp for train access
Yes
Step free access coverage
No
Step free access note

Access to the underground - via steps

 
Wheelchairs available
Yes
Wheelchairs available open hours
Monday - Sunday 24 Hours a Day
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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Stations made easy
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