Station facilities
-
Station seating facilities
-
Trolleys
Trolleys Yes -
Refreshments
Note Coffee shopCoffee kiosk
Public House/BarFood outlet (Seating available) -
ATM machine
ATM machine The ATM machines are located on the Eastern and Central Concourse (Platforms 1 and 7) and also within a retail outlet on the station (Grosvenor Hotel). -
Toilets
Toilets Situated on central concourse and platform 2. -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
Tourist information office Transport Information Centre. -
Shops
Shops News agentFlower stall
Hairdresser
Shoe repairer
Wide range of shops
Pharmacy
Convenience store
High street shops
Off LicencePassport Photo Booth
London Victoria
Getting to and from the station
- Car Park
Station Car Park- Operator
- APCOA UK Ltd
- Phone number
- 0845 0774 224
- Note
-
Victoria Place - Main parking area.
Hudsons Place - Additional disabled parking baysThe exit which provides direct access to the car park is open from 03:15 until 00:45 daily.
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 107
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- CCTV Coverage
- Yes
- Cycle Parking
- Cycle storage type
- Stands
- Sheltered cycle storage
- Yes
- Cycle storage location
- Platforms 7/8 and 17/18
- Cycle storage spaces
- 84
- CCTV Coverage
- Yes
- Onward travel information
-
Victoria Bus Station at Station Front
- Taxi
-
Taxi ranks are available outside at the front of the station (Terminus Place) and from the upper level (Victoria Place).
From Monday 1 October 2012 the station front facility will relocate to Hudson's Place due to TfL Underground building works - access via platforms 1 and 2.
Monday-Sunday 24 hours - Accessible taxis
-
To be confirmed by station operator
Taxi rank outside main station entrance
- Impaired mobility set down / pick up points available
- Yes
-
Assistance is available to and from platforms. Please contact customer services of the appropriate train operator, 48 hours in advance:
- Gatwick Express – 0845 850 1530
- Southern – 0800 138 1016
- Southeastern – 0800 783 4524 - Metro
-
Underground services: Victoria Line, District Line and Circle Line
- Airport
-
Direct Rail Link to Gatwick
- Car hire
-
Office in Victoria Place
Ticket Buying and Collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Advance Purchase tickets are available to from the Ticket office between 07:00-21:00
- Location
-
On concourse
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are no accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
- Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
- Penalty fares
- Penalty fares apply for Gatwick Express Southeastern Southern
- More information about Penalty fares
- London fare zone
- Zone 1
Staffing and General Services
- Information available from staff
- Yes - from help point
- Information services - opening times
-
Monday - Sunday 07:00 - 21:00
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
-
Network Rail and Train Operating Company reception.
- Left luggage
- Yes
- Excess Baggage Company
- View Excess Baggage Company website
- 0207 401 8444
- Situated between platforms 7 and 8.
- Lost Property
- Yes
- Excess Baggage Company
-
Monday - Friday 09:00 - 17:00
- View Excess Baggage Company website
- Situated within left luggage.
- Customer Services
-
Monday-Sunday 07:00-21:50
Via Network Rail Reception
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
When weekend engineering operations dictate that replacement bus servies will operate these will usually depart form the immediate Station Front/Terminus Place.
Facilities
- ATM Machine
- Yes
- The ATM machines are located on the Eastern and Central Concourse (Platforms 1 and 7) and also within a retail outlet on the station (Grosvenor Hotel).
- Bureau de Change
- Yes
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
-
Main concourse
- Public Wi-Fi
- Yes
-
Find WiFi Hotspots around London Victoria station
- Refreshment facilities
- Yes
- Coffee shop
Coffee kiosk
Public House/Bar
Food outlet (Seating available) - Shops
- Yes
- Type of shops available
- News agent
Flower stall
Hairdresser
Shoe repairer
Wide range of shops
Pharmacy
Convenience store
High street shops
Off Licence
Passport Photo Booth - Toilets
- Yes
- Toilets Location
- Situated on central concourse and platform 2.
- Baby changing facilities
- Yes
- Baby changing facilities location
- Female toilets,Male toilets,
- National key toilets
- No
- Tourist Information Office
- Yes
- Tourist Information Office location
- Transport Information Centre.
- Trolleys
- Yes
- Waiting Rooms
- No
Accessibility and Mobility access
- Staff help available
- Yes
- Ramp for train access
- Yes
- Step free access coverage
- No
- Wheelchairs available
- Yes
- Wheelchairs available open hours
-
Monday - Sunday 24 Hours a Day
- Nearest station with more facilities CRS Code
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