London Waterloo East (WAE)

Managed by Southeastern

 
Sandell Street
LONDON
London
SE1 8NH
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area Yes
    Waiting Rooms Available
    Note platform B and C
    Women-only waiting room No

  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine No
    Bureau de change No

  • Toilets

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Public Wi-Fi No
    Note Find WiFi Hotspots around London Waterloo East station
    Web kiosk No

  • Post box

  • Tourist information office

    Tourist information office No

  • Shops

    Shops Yes
 
 

London Waterloo East

Stations made easy

Route planning around the station including maps and platforms

Show [WAE] route

 

Transport links

Connection time
4 minutes (minimum)
Car park
No
Taxi rank
No
Bus services
Yes

Information to plan your onward journey is available in a printable format here

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Saturday Closed
Sunday Closed
Monday-Friday Closed
Saturday Closed
Self-service machines
Yes
Collect from counter
No
Collect from machine
Yes

On way in to access trains

Top up Oyster pay as you go here
Yes
Use Oyster pay as you go here
Yes
London fare zone
Zone 1
Penalty fares

Penalty Fares apply to journeys from London Waterloo East station when travelling with:

  • Southern Railway
  • Southeastern

Accessibility and mobility access

Customer help points
Yes Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Staff help
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Accessible ticket machines
Yes
Accessible ticket office counter
Monday-Friday Closed Saturday Closed Sunday Closed
Induction loop
No
Ramp for train access
Yes - Please seek assistance from staff
Accessible taxis
No
Accessible public telephones
No
Accessible toilets
Yes
Step free access coverage
Whole station Steep Ramps to all platforms
Impaired mobility set down
No
Disabled parking
No
Accessible car park equipment
No
Wheelchairs
Yes
Ticket gates
No

General services information

Customer service
Yes
Monday-Sunday 24 hours
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Left luggage
No
Lost property
Yes
Phone customer services 0845 000 2222 to reclaim lost property
British Transport Police
0800 40 50 40

Staffing

Staffing level
Full-time
Monday-Sunday 24 hours
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Staff may not always be available during staffing times to provide assistance and booking assistance, if required,in advance is advised although not compulsory
CCTV
Within station
Car park

Station map

Station plan

Large station plan for London Waterloo East

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Stations made easy
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