Whaley Bridge (WBR)
Managed by Northern Rail
Station facilities
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Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Note Waiting room available during booking office hours, and canopies at all times Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone No -
Internet
Public Wi-Fi No Note Find WiFi Hotspots around Whaley Bridge station Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Whaley Bridge
Ticket buying and collection
- Ticket office opening
-
Sunday Closed
Monday-Friday 06:50-13:25
Saturday 06:50-13:25
- Self-service machines
No- Penalty fares
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Penalty Fares do not apply when travelling from Whaley Bridge station.
Accessibility and mobility access
- Customer help points
-
No
- Staff help
-
Monday-Friday 06:50-13:25
Saturday 06:50-13:25
Sunday Closed
- Accessible ticket machines
No
- Accessible ticket office counter
No
Ticket office staff make every effort to provide the assistance that disabled passengers require.
- Induction loop
Yes
- Ramp for train access
Yes
- All trains carry a ramp for wheelchair access
- Accessible taxis
No
- Accessible public telephones
No
- Nearest stations with more facilities
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The nearest station(s) with more facilities than Whaley Bridge are:
- New Mills
- Chinley
- Accessible toilets
No
- Step free access coverage
All platforms
The station forecourt/car park slopes steeply upwards from its entrance at the junction of Market street and Reservoir Road. Access to the Buxton platform is step-free via a tarmac footpath along the front of the station building to a gate onto the platform, or via 10 steps up to the ticket office then one step down onto the platform. Step-free access to the Manchester platform is via a sloping path from Station View and through a gate onto the platform. A stepped footbridge connects the two platforms. However there is a very large gap between the train and platform on both platforms. This makes disabled access very difficult
- Impaired mobility set down
No
No designated area is provided. The station front may be used for set down purposes.
- Disabled parking
Yes
- Accessible car park equipment
No
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Saturday 08:00-20:00
Sunday 09:00-17:00
Holidays: Boxing Day, Christmas Day Closed - Left luggage
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No
- Lost property
-
Yes
Monday-Saturday 08:00-20:00
Sunday 09:00-17:00Please contact Customer Relations
- British Transport Police
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0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Saturday 06:50-13:25
Sunday Closed
Monday-Friday 06:50-13:25
Saturday 06:50-13:25
Station map
- Station plan
- View larger version
- Stations made easy
- Show [WBR] route