West Croydon (WCY)
Managed by London Overground
Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
Note Coffee shop -
ATM machine
-
Toilets
-
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Shops News agent High street shops
West Croydon
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
-
Platform 4
- Storage spaces
- 12
- Storage CCTV
- Yes
- Car Park
- No
- Taxi
-
Information on taxis from this station is available at www.traintaxi.co.uk
- Impaired mobility set down / pick up points available
- No
- Metro
-
Tramlink
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:25 - 20:15
Saturday 06:25 - 20:15
Sunday 08:10 - 17:45
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at either ticket office or ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
- Penalty fares
- Penalty fares apply for London Overground Southern
- London fare zone
- Zone 5
Staffing and general services
- Information available from staff
- Information services - opening times
-
Customer service staff are available from start until end of service, 7 days a week
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
-
Help points on platforms 3 and 4. Customer assistance office on platform 1.
- Lost Property
- Yes
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Due to ongoing works, the stops for Rail Replacement bus services at West Croydon bus station are subject to regular change. Please check with local staff if intending to use this service.
Facilities
- ATM Machine
- No
- Public Wi-Fi
- Yes
- Find WiFi Hotspots around West Croydon station
- Refreshment facilities
- Yes
- Coffee shop
- Shops
- Yes
- Type of shops available
- News agent High street shops
- Toilets
- No
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Staff help available
- Yes
- Customer service staff are available from start until end of service, 7 days a week
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Step-free access via car park and side gate to platforms 1 and 3 (to London). Step-free access via separate entrance to platform 4 (to Sutton). Both side gates are kept locked but have help buttons to request use and are remotely operated. Both are available from first to last train.
- Wheelchairs available
- No
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