Last updated:Today at 09:21
Train companies affected:South Western Railway
Last updated:Yesterday at 17:04
Train companies affected:National Rail
West Drayton station, Station Approach, West Drayton, Greater London, UB7 9DY
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Station Entrance
Zone 6
Yes
Yes
Accessible ticket machines are located in the ticket hall on Station Approach.
Yes
Yes
Yes
Yes
Nearby shop sells Oyster cards.
Oyster cards can be purchased from the Ticket Vending Machine.
No
No
Travelling with Contactless is available.
Yes
Staff are available to assist from the first to last train.
Yes
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. click here for details)
No
Yes
Yes
This station has step-free access to all platforms / the platform.
Accessibility Category A.
This station has step free access to all platforms.
Staff ramp assistance is always available.
Accessible seating is available on platforms 3&4
Wheelchairs are available from first to last train.
Yes
West Drayton has a Secure Station accreditation
Yes
Accessible ticket machines are located in the ticket hall on Station Approach.
Yes
Yes
Yes
Yes
An accessible toilet is located on Platform 4. This toilet is operated with a radar key.
Yes
An accessible, heated waiting room is located on Platform 3 & 4.
Yes
Waiting rooms located on platform 3 & 4
Waiting Shelters located on platform 4
Multiple uncovered seats available on across platform 3 & 4
Yes
No
No
Not Specified
Due to station improvement works the car park is currently closed.
No
Yes
Staff are available to assist from the first to last train.
Yes
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please Click Passenger Assist | National Rail
.
We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
Yes
Both Male & Female Toilets located on Platform 4
Accessible Toilet also located on Platform 4, Radar Key required to access.
Yes
An accessible toilet is located on Platform 4. This toilet is operated with a radar key.
No
Yes
An accessible, heated waiting room is located on Platform 3 & 4.
Yes
Waiting rooms located on platform 3 & 4
Waiting Shelters located on platform 4
Multiple uncovered seats available on across platform 3 & 4
No
No
Yes
No
No
No
No
There are no cycle hire facilities at this station
Bus stop E outside station entrance (both directions)
Transport for London Buses operate from outside the station.
Information to plan your onward journey click Here
Links to Heathrow Airport - Via Elizabeth Line, Change at Hayes & Harlington, for Heathrow Services.
Alternatively, you can take local buses 350 & U3 from Ferrers Avenue, Stop H.
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