West Ham (WEH)

Managed by London Underground

 
Manor Road
LONDON
E15 3BN
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area No There are no seats in the ticket hall. Seats are available on the platform.
    Waiting Rooms None
    Women-only waiting room No

  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine No
    Bureau de change No

  • Toilets

    Note None

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Public Wi-Fi No
    Note Find WiFi Hotspots around West Ham station
    Web kiosk No

  • Post box

  • Tourist information office

    Tourist information office No

  • Shops

    Shops Yes
 
 

West Ham

Stations made easy

Route planning around the station including maps and platforms

Show [WEH] route

 

Transport links

Connection time
5 minutes (minimum)
Cycle storage
Yes
Sheltered cycle storage
No
Car park
No
Taxi rank
No
Bus services
No
Please see TfL's interactive map for details of bus routes and destinations served: http://www.journeyplanner.org/im/SI-C.html
Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Yes

View ticket office opening hours.

Self-service machines
Yes
Get Oyster card here
Yes
Top up Oyster pay as you go here
Yes
Use Oyster pay as you go here
Yes
London fare zone
Zone 3
Penalty fares

Penalty Fares apply to journeys from West Ham station when travelling with:

  • London Underground


The Penalty Fare for travelling on Transport for London (TfL) services (Underground and Overground) or through their managed stations is £50. This will be reduced to £25 if it is paid within 21 days.

Accessibility and mobility access

Customer help points
To be confirmed by station operator
Staff help
To be confirmed by station operator
Accessible ticket machines
To be confirmed by station operator

Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards. Where tickets for National Rail services are not available through an accessible ticket machine, ticket office staff provide assistance where possible.

Accessible ticket office counter
No

Ticket office staff provide assistance where possible. See ticket office opening hours.

Induction loop
Yes
Ramp for train access
To be confirmed by station operator
Accessible taxis
No

Contact taxi operator directly

Accessible public telephones
No
Accessible toilets
No
Step free access coverage
Whole station

Customers need to be aware that there is a step between train and platform of up to 200mm for London Underground services.

Impaired mobility set down
No

Drop-off point close by with drop curb but no safe crossing.

Disabled parking
No
Accessible car park equipment
No
Wheelchairs
No
Ticket gates
No

General services information

Customer service
Yes
c2c Customer Relations
Left luggage
No
Lost property
Yes
Monday-Friday 08:30-16:00
Saturday Closed
Sunday Closed
Property found on London Underground trains or stations may be held locally for a few days before being sent on to the TfL Lost Property Office (LPO), typically arriving between two and seven days after it was lost. Please be aware that charges are made for restoring property to customers. If you believe your property to have been lost on a c2c train, please contact their Customer Relations team for details of lost property facilities.
British Transport Police
0800 40 50 40

Staffing

Staffing level
unstaffed

Station map

Station plan

Large station plan for West Ham

View larger version
Stations made easy
Show [WEH] route

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