Whitstable (WHI)
Managed by Southeastern
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Note in booking hall Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No Notes Euros and travellers cheques are accepted at the ticket office
-
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Find WiFi Hotspots around Whitstable station Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Whitstable
Ticket buying and collection
- Ticket office opening
Monday-Friday 06:10-19:00
Saturday 06:10-19:00
Sunday 09:10-16:00
- Self-service machines
Yes- Collect from counter
No- Collect from machine
Yes
On way in to access trains
- Penalty fares
-
Penalty Fares apply to journeys from Whitstable station when travelling with:
- Southeastern
Accessibility and mobility access
- Customer help points
-
Yes
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
- Staff help
-
Monday-Friday 06:10-19:00
Saturday 06:10-19:00
Sunday 09:10-16:00
- Accessible ticket machines
Yes
station forecourt
- Accessible ticket office counter
Yes
- Induction loop
No
- Ramp for train access
Yes
- Please seek assistance from staff
- Accessible taxis
No
- Accessible public telephones
No
- Accessible toilets
Yes
- Step free access coverage
Whole station
Suitable for wheelchair access.
- Impaired mobility set down
Yes
- Disabled parking
Yes
- 8 spaces
Parking is free for disabled customers displaying a valid International Blue Badge
- Accessible car park equipment
No
- Wheelchairs
Yes
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours - Left luggage
-
No
- Lost property
-
Yes
Phone customer services 0845 000 2222 to reclaim lost property
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Friday 06:10-19:00
Saturday 06:10-19:00
Sunday 09:10-16:00
Staff may not always be available during staffing times to provide assistance and booking assistance, if required,in advance is advised although not compulsory- CCTV
-
Within station
Car park
Station map
- Station plan
- View larger version
- Stations made easy
- Show [WHI] route