West Horndon (WHR)
Managed by c2c
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms None Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Find WiFi Hotspots around West Horndon station Web kiosk No -
Post box
Note Outside the station -
Tourist information office
Tourist information office No -
Shops
Shops No
West Horndon
Ticket buying and collection
- Ticket office opening
Monday-Friday 06:15-20:30
Saturday 08:15-17:40
Sunday Closed
- Self-service machines
Yes- Penalty fares
-
Penalty Fares apply to journeys from West Horndon station when travelling with:- London Underground
Accessibility and mobility access
- Customer help points
-
Yes
- Staff help
To be confirmed by station operator- Accessible ticket machines
Yes
- Accessible ticket office counter
No
Customer Service Staff
- Induction loop
Yes
- Ramp for train access
Yes
- Please seek assistance from staff
- Accessible taxis
No
- Accessible public telephones
No
- Accessible toilets
Yes
Key Available from Ticket Office
- Step free access coverage
Partial station
Access from London to Southend only. No access for services to London
- Impaired mobility set down
Yes
Outside main entrance
- Disabled parking
To be confirmed by station operator
- Accessible car park equipment
To be confirmed by station operator
Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking spaces.
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Friday 08:30-17:00 - Left luggage
-
No
- Lost property
-
Yes
Monday-Friday 09:00-17:00 - British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Friday 06:15-20:30
Saturday 08:15-17:40
Sunday Closed
Station map
- Station plan
- View larger version
- Stations made easy
- Show [WHR] route