Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
Note Coffee kiosk -
ATM machine
-
Toilets
Toilets -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note Outside the station -
Tourist information office
-
Shops
Willesden Junction
Getting to and from the station
- Car Park
No- Cycle Parking
- Cycle storage type
Stands- Sheltered cycle storage
- No
- Cycle storage location
- Outside station approach
- Cycle storage spaces
- 0
-
Cycle racks are located at the Station Approach entrance. Users will need their own padlock.
- CCTV Coverage
- Yes
- Onward travel information
-
Served by London Bus Routes 220, 224, 260, 487 and PR1
- Accessible taxis
-
contact taxi operator directly
- Impaired mobility set down / pick up points available
- No
- Metro
-
Bakerloo Line from Harrow & Wealdstone to Elephant & Castle serves station
- Airport
-
Heathrow - change at Clapham Junction for Feltham Railair link Gatwick or Luton - Change at West Hampstead for First Capital Connect Stansted - Change at Stratford
Ticket Buying and Collection
- Ticket Office
Yes- Opening hours
-
Monday - Friday 06:30 - 20:15
Saturday 06:30 - 20:15
Sunday 09:15 - 18:30
- Location
-
Main booking hall and Harrow Road entrance
- Height adjusted ticket office counter
Height adjusted ticket counter is available at this station- Height adjusted ticket office counter note
-
At the Main (Station Approach) ticket office only. At the Harrow Road office, staff provide assistance where possible
- Induction loop
- This office has an induction loop
- Ticket machines
Yes- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Not possible from this station- Smartcards
- Smartcards issued
No- Smartcards top-up
Not possible at this station- Smartcards validators
No- Penalty fares
- Penalty fares apply for London Overground
- London fare zone
- Zone 2/3
Staffing and General Services
- Information available from staff
- Information services - opening times
-
Monday - Friday 05:15 - 00:48
Saturday 05:15 - 00:48
Sunday 06:45 - 00:30
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
Yes- Lost Property
- Yes
- 0845 330 9882
- Customer Services
-
Via ticket office
- Ticket gates
Yes- CCTV
- Yes
- Location for Rail Replacement Services
-
All services depart from Stop N in Station Approach outside main entrance.
Facilities
- ATM Machine
No- Pay phones
Yes- Pay phones type
- Cards and Coins
- Post box
Yes- Outside the station
- Public Wi-Fi
Yes- Refreshment facilities
Yes- Coffee kiosk
- Toilets
Yes- Baby changing facilities
Yes- Baby changing facilities location
- National key toilets
- No
- Waiting Rooms
Yes- Waiting rooms opening hours
Accessibility and Mobility access
- Staff help available
No- Ramp for train access
Yes- Step free access coverage
- Yes
- Step free access note
-
Two lifts provide step-free access to all platforms NOTE: LIFT WILL NOT BE AVAILABLE ON BOXING DAY (26TH DECEMBER)
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code