Wivenhoe (WIV)

Managed by Abellio Greater Anglia 

 
Station Road
Wivenhoe
CO7 9DJ
 

Station facilities

  • Station seating facilities

    Station seating facilities
  • Trolleys

  • Refreshments

    Note Station kiosk, selling hot and cold drinks, hot and cold food, newspapers and magazines.
  • ATM machine

  • Toilets

    Toilets
  • Pay phone

  • Internet

    Public Wi-Fi Yes
  • Post box

    Note
  • Tourist information office

  • Shops

    Shops

    Photobooth available in Booking Hall on platform 1.

    Bookshelf in Booking Hall for books to borrow.

 
 

Wivenhoe

Stations made easy

Route planning around the station including maps and platforms

Show [WIV] route

 

Getting to and from the station

 

Bicycle parking

Stands
Storage location
20 cycle spaces on station forecourt plus 20 in the car park
Storage spaces
40
Storage CCTV
Yes
Car Park
Station Car Park
Operator
National Car Parks Ltd
Web address
http://www.ncp.co.uk
Email address
customer.service@ncp.co.uk
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
55  with 2 accessible spaces available
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 

Disabled Blue Badge holders are exempt from parking charges.

Free of charge
No
Daily rate
£5.20
Off peak rate
£3.70
Weekly rate
£26.30
Monthly rate
£108.24
Annual rate
£1078.70
CCTV Coverage
Yes
Onward travel information

First Essex buses stop at the station.

Taxi

A taxi office is located on platform 1.

Accessible taxis

Details of nearest taxis are shown on station information poster

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:10 - 20:30
Saturday 06:15 - 20:30
Sunday 07:50 - 16:15
Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

Located on Platform 1

Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 05:50 - 20:20
Saturday 05:50 - 20:20
Sunday 07:50 - 16:15
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes

Located on platform 1 and in the car park.

Lost Property
Yes
Monday - Friday 09:00 - 17:00
0345 600 7245 (option 7)
Customer Services

Monday-Saturday 08:00-20:00 
Sunday 10:00-20:00 
Bank Holidays 09:00-18:00 

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

 

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Replacement transport stop at bus stop at station entrance

Facilities

 
ATM Machine
No
Post box
Yes
Public Wi-Fi
Yes

Find WiFi Hotspots around Wivenhoe station

Refreshment facilities
Yes
Station kiosk, selling hot and cold drinks, hot and cold food, newspapers and magazines.
Shops
Yes
Type of shops available

Photobooth available in Booking Hall on platform 1.

Bookshelf in Booking Hall for books to borrow.

Toilets
Yes
Baby changing facilities
No
National key toilets
No
Waiting Rooms
Yes
Waiting rooms opening hours
Monday - Friday 05:50 - 20:20
Saturday 05:50 - 20:20
Sunday 07:50 - 16:15

Accessibility and mobility access

 
Helpline Contact
0800 028 28 78
Assisted travel

As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.

Helpline opening hours
Monday - Sunday 08:00 - 22:00
Staff help available
Yes

Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.

Staff help available opening times
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:50 - 20:20
Sunday 07:50 - 16:15
Monday - Friday 05:50 - 20:20
Saturday 05:50 - 20:20
Ramp for train access
Yes
Step free access coverage
No
Step free access note

Step free access only available on to the Colchester/London bound platform.

The Clacton bound platform can only be accessed via the footbridge or public footpath with steps.

 
Wheelchairs available
Yes

Station Map

 
Station plan

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