Wivenhoe (WIV)
Managed by Greater Anglia
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available (One) Note Located on platform 1.
Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
Note Located in the ticket office.
-
Pay phone
Pay phone No -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Wivenhoe
Ticket buying and collection
- Ticket office opening
Monday-Friday 06:10-20:30
Saturday 06:15-20:30
Sunday 07:50-16:15
- Self-service machines
Yes- Collect from counter
No- Collect from machine
Yes
Platform 1- Penalty fares
-
Penalty Fares apply to journeys from Wivenhoe station when travelling with:- Greater Anglia
Accessibility and mobility access
- Customer help points
-
Yes
Located on platform 1.
- Staff help
-
Monday-Saturday 05:50-20:20
Sunday 07:50-16:15
Monday-Friday 05:50-20:20
Saturday 05:50-20:20
- Accessible ticket machines
Yes
Located on Platform 1
- Accessible ticket office counter
No
- Induction loop
Yes
- Ramp for train access
Yes
- Accessible taxis
No
Details of nearest taxis are shown on station information poster
- Accessible public telephones
No
- Nearest stations with more facilities
-
The nearest station(s) with more facilities than Wivenhoe are:
- Colchester
- Accessible toilets
No
- Step free access coverage
Partial station
Step free access only available on to the Colchester/London bound platform.
The Clacton bound platform can only be accessed via the footbridge or public footpath with steps.
- Impaired mobility set down
No
- Disabled parking
Yes
- 2 spaces
- Accessible car park equipment
No
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Friday 08:00-18:00
Saturday Closed
Sunday ClosedThe hours shown are for the Customer Relations team on 0845 600 7245 (option 7).
Closed on Christmas Day and Boxing Day.
- Left luggage
-
No
- Lost property
-
Yes
Monday-Friday 08:00-18:00
Saturday Closed
Sunday ClosedThe hours shown are for the lost property phone line - 0845 600 7245 (option 6).
Closed on Christmas Day and Boxing Day.
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Friday 05:50-20:20
Saturday 05:50-20:20
Sunday 07:50-16:15- CCTV
-
Car park
Station map
- Station plan
- View larger version
- Stations made easy
- Show [WIV] route