Station facilities
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Station seating facilities
First Class lounge Monday-Friday 06:00-21:00 Saturday 06:00-20:30 Sunday 08:15-20:45 Located
Station concourse, opposite Lemon Tree.
Tickets Accepted
- Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
- Any First Class Anytime ticket valid for travel on the East Coast route
- Any East Coast First Class packages
- Holders of a First Class Lounge supplement, available for purchase with a East Coast First Advance ticket or First Class reader offer
Restricted tickets
- All First Advance tickets (unless accompanied by a First Class Lounge Upgrade)
- All tickets with Weekend First supplements.
- All First Class tickets valid only on other train operators, including ScotRail Sleepers.
Facilities
TV, newspapers
Refreshments
Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits
Wi-Fi
Yes
Showers
No
Seating area Yes Waiting Rooms None Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine Yes Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Wakefield Westgate
- Connection time
- 7 minutes (minimum)
- Cycle storage
Yes
10 stands accommodating 20 cycles
- Sheltered cycle storage
- No
- Cycle storage location
-
Front of station
- Car park
-
Yes
Multi Storey Car Park - 900 spaces
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
A weekend rate is available from Friday (06:00) until Monday (23:59) inclusive for £14.00. This should be purchased at the Car Park Pay Stations.
*RinGo (Pay by Phone) facility, is available to customers utilising the Pay and Display car park for short stay, this facility does not guarantee a space and can be booked using tel: 01904 899 877 (Station location code 8604)
American Express cards may not be accepted for payment.
Charges: £7 daily (Monday to Friday) peak, £5 daily (Saturday and Sunday) off peak, £28.00 weekly, £98.00 (Available to Rail Season Ticket Holders) monthly, £252.00 (Available to Rail Season Ticket Holders) three-monthly, £756.00 (Available to Rail Season Ticket Holders) annually
Forecourt - 0 spaces
Car parking in short stay is free for first 20 minutes, then £1 (Max 1 hour stay)
East Coast (Operator)
Charges: £12.80 daily
- Taxi rank
-
Yes
Wakefield Westgate is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who accept bookings include Fleet 01924 379615.
- Rail replacement
-
Rail Replacement Coach Services leave from the front of the station.
- Bus services
-
Yes
Information to plan your onward journey is available in a printable format here
- Onward travel
-
Plan your journey to and from the station with Traveline
Ticket buying and collection
- Ticket office opening
-
Monday, Tuesday, Wednesday 06:00-20:00
Thursday, Friday 06:00-20:30
Saturday 06:00-20:30
Sunday 08:00-20:00
Advance tickets & reservations only allowed during the following hours : Monday - Saturday 08:00 - 18:00; Sunday 09:30 - 16:30
- Self-service machines
- Yes
- Collect from counter
- Yes
- Collect from machine
-
Yes
Cash & Card machines available
In the booking hall.
- Penalty fares
-
Penalty Fares do not apply when travelling from Wakefield Westgate station.
Accessibility and mobility access
- Customer help points
-
Yes
On Entry/Exit barriers to Long stay car park, also on Car park Pay on Foot machines
- Staff help
-
Monday-Friday 05:00-23:59
Saturday 05:00-23:59
Sunday 08:30-23:59
- Accessible ticket machines
-
Yes
Two machines are DDA compliant
- Accessible ticket office counter
-
No
Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window
- Induction loop
-
Yes
- Ramp for train access
-
Yes
- Accessible taxis
-
Yes
A small number are accessible, therefore advance notification (via station) ensures they are available when required
- Accessible public telephones
-
No
- Accessible toilets
-
Yes
- Step free access coverage
- Partial station
Ramp access across the railway between platforms 1, 2 Escorted barrow crossing.
- Impaired mobility set down
-
Yes
- Disabled parking
-
Yes
- 19 spaces
Parking is chargeable for all vehicles
- Accessible car park equipment
-
Yes
- Wheelchairs
-
Yes
- Ticket gates
- No
General services information
- Customer service
-
Yes
Monday-Friday 08:30-17:00We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
- Left luggage
-
No
- Lost property
-
Yes
Monday-Friday 09:00-16:00Located at Newark North Gate station. Lost property handed in/found is kept for 7 days at the station before going to Newark.
Tel 08457225333
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
- Full-time
Monday, Tuesday, Wednesday, Thursday 05:00-00:30
Friday 05:00-23:45
Saturday 05:00-23:30
Sunday 08:00-01:00
Station map
- Station plan
-
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