Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
Note Cold drinks vending machine
Food vending machine -
ATM machine
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Toilets
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Pay phone
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Internet
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Post box
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Tourist information office
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Shops
Waltham Cross
Getting to and from the station
- Car Park
Station Car Park- Operator
- National Car Parks Ltd
- Phone number
- 0845 050 7080 (for car park queries only)
- Web address
- http://www.ncp.co.uk
- Email address
- customer.service@ncp.co.uk
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 55
- Accessible spaces
- 0
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Off peak rate
- £2.60
- Weekly rate
- £12.40
- Monthly rate
- £45.44
- Annual rate
- £ 513.00
- CCTV Coverage
- No
- Car Park
- Premium Bay
- Operator
- National Car Parks Ltd
- Phone number
- 0845 050 7080
- Opening hours
-
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 1
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Annual rate
- £ 765.25
- CCTV Coverage
- No
- Cycle Parking
- Cycle storage type
- Stands
- Sheltered cycle storage
- Yes
- Cycle storage location
- 6 cycle racks on Platform 2
- Cycle storage spaces
- 6
- CCTV Coverage
- Yes
- Onward travel information
-
Buses operate from outside the station. Waltham Cross is a PlusBus location click here to see the PlusBus map
- Taxi
-
front of station
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket Buying and Collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:10 - 20:00
Saturday 07:45 - 14:40
Sunday 08:15 - 15:45
- Location
- On platform 2
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at either ticket office or ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
- Penalty fares
- Penalty fares apply for Greater Anglia
- More information about Penalty fares
- London fare zone
- Zone 7
Staffing and General Services
- Information available from staff
- Information services - opening times
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Monday - Friday 06:10 - 20:00
Saturday 07:45 - 14:40
Sunday 08:15 - 15:45
- Customer help points
- Yes
- Customer Services
-
Monday-Friday 08:00-20:00
Saturday 08:00-20:00
Sunday 10:00-20:00
The hours shown are for the Customer Relations team on 0845 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Replacement transport stop at station entrance
Facilities
- ATM Machine
- No
- Refreshment facilities
- Yes
- Cold drinks vending machine
Food vending machine - Toilets
- No
- Waiting Rooms
- No
Accessibility and Mobility access
- Helpline Contact
- 0800 028 28 78
- Helpline opening hours
-
Monday - Friday 08:00 - 20:00
Saturday 09:00 - 18:00
Sunday 09:00 - 18:00
- Staff help available
- Yes
- Ramp for train access
- Yes
- Step free access coverage
- No
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
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