Windsor & Eton Riverside (WNR)
Managed by South West Trains
Station facilities
-
Station seating facilities
First Class lounge No Seating area No Waiting Rooms None Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Windsor & Eton Riverside
Ticket buying and collection
- Ticket office opening
Monday-Friday 06:40-20:20
Saturday 06:40-20:20
Sunday 08:50-18:20
- Self-service machines
Yes- Collect from counter
No- Collect from machine
Yes
On the station concourse
- Smartcards validators
Yes- Penalty fares
-
Penalty Fares apply to journeys from Windsor & Eton Riverside station when travelling with:
- First Great Western
- South West Trains
Accessibility and mobility access
- Customer help points
-
Yes
Help points are available on all platforms
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
- Staff help
No- Accessible ticket machines
Yes
All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Accessible ticket office counter
No
- Induction loop
Yes
- Ramp for train access
Yes
- If you need assistance we recommend that you book at least 24 hours in advance of travel
- Please seek assistance from on train staff
- Accessible taxis
Yes
- Accessible public telephones
No
- Nearest stations with more facilities
- Staines
- Accessible toilets
Yes
A National Key Scheme toilet is available. Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 3222, minicom: 020 7250 4119, fax: 020 7250 0212, email: radar@radar.org.uk, web www.radar.org.uk/ site:
- Step free access coverage
Whole station
There is level access to all platforms until around 20:00. After 20:00 access to the station is via three steps and wheelchair users may require assistance.
- Impaired mobility set down
No
- Disabled parking
Yes
- 2 spaces
- Accessible car park equipment
No
- Wheelchairs
Yes
- Ticket gates
No
General services information
- Customer service
-
Yes
Please contact our Customer Service Centre on 0845 6000 650 - Left luggage
-
No
- Lost property
-
Yes
Lost Property enquiries tel 020 7401 7861(0730-1900 Mon-Fri)
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Friday 06:40-20:20
Saturday 06:40-20:20
Sunday 08:50-18:20
Station map
- Station plan
- View larger version
- Stations made easy
- Show [WNR] route