Worcester Foregate Street (WOF)
Managed by West Midlands Railway
Station facilities
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Station seating facilities
Station seating facilities Waiting rooms on platforms 1 & 2, step free with push button automatic door opener
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Trolleys
-
Refreshments
Note -
ATM machine
-
Toilets
Toilets The toilets are located on Platform 1. The toilet facilities are available Monday - Sunday 05:40-21:30. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The National key toilet facilities are available: Monday - Sunday 05:40-21:30 . -
Pay phone
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Internet
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Post box
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Tourist information office
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Shops
Worcester Foregate Street
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- No
- Storage spaces
- 36
- Storage CCTV
- Yes
- Car Park
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Accessible taxis
-
Accessible taxis are not available
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:10 - 19:00
Saturday 06:10 - 19:00
Sunday 09:00 - 16:45
None
- Location
-
A Ticket Vending Machine is located in the Booking Hall, next to the Ticket Office window.
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
A Ticket Vending Machine is available by the Ticket Office.
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- Yes
Staffing and general services
- Information available from staff
- Yes - from ticket office
- Information services - opening times
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Customer Services
-
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.
**Worcester Foregate Street Station is accredited by the Secure Station Scheme**
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
In the event of engineering, Rail replacement buses will use the public bus stops on either side of Foregate Street at the front of the station
Facilities
- ATM Machine
- No
- Refreshment facilities
- Yes
- Toilets
- Yes
- Toilets Location
- The toilets are located on Platform 1. The toilet facilities are available Monday - Sunday 05:40-21:30. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The National key toilet facilities are available: Monday - Sunday 05:40-21:30 .
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
- The National key toilets are located on Platform 1; these toilets are operated by a radar key. A radar key is available from station staff upon request. The toilet facilities are available: Monday - Sunday 05:40-21:30
- Waiting Rooms
- Yes
- Waiting rooms location
-
Waiting rooms on platforms 1 & 2, step free with push button automatic door opener
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 0800 0248998 Open: 08:00 – 22:00 7 days a week (except Christmas Day and Boxing Day)
- Helpline opening hours
-
Monday - Sunday 08:00 - 22:00
- Staff help available
- Yes
- If you need assistance from station staff, Please contact West Midlands Railway Passenger Assist team on: 0800 0248998 We recommend booking assistance 24 hours before your journey, (you can book further in advance if you wish). If you do not book assistance we will always try and assist as soon as staff are available.
- Staff help available opening times
-
Monday - Friday 05:20 - 00:15
Saturday 05:50 - 00:15
Sunday 08:30 - 23:30
First till last service delivered by platform staff
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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Accessible lifts to both platforms. Alternatively 49 steps to platform 1 and 49 steps to platform 2. Second station entrance by lift - outside subway. Information offices on both platforms - step free on platform 1, 1 step to platform 2 (Information Office).
- Wheelchairs available
- No
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