Worcester Foregate Street (WOF)

Managed by West Midlands Railway 

 
Worcester Foregate Street station
Foregate Street
Worcester
Worcestershire
WR1 1DB
 

Station facilities

  • Station seating facilities

    Station seating facilities

    Waiting rooms on platforms 1 & 2, step free with push button automatic door opener

  • Trolleys

  • Refreshments

    Note

  • ATM machine

  • Toilets

    Toilets The toilets are located on Platform 1. The toilet facilities are available Monday - Sunday 05:40-21:30. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The National key toilet facilities are available: Monday - Sunday 05:40-21:30 .

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Worcester Foregate Street

Stations made easy

Route planning around the station including maps and platforms

Show [WOF] route

 

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
No
Storage spaces
36
Storage CCTV
Yes
Car Park
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Accessible taxis

Accessible taxis are not available

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:10 - 19:00
Saturday 06:10 - 19:00
Sunday 09:00 - 16:45

None

Location

A Ticket Vending Machine is located in the Booking Hall, next to the Ticket Office window.

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

A Ticket Vending Machine is available by the Ticket Office.

Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards validators
Yes

Staffing and general services

 
Information available from staff
Yes - from ticket office 
Information services - opening times
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes
Customer Services

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.

**Worcester Foregate Street Station is accredited by the Secure Station Scheme**

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

In the event of engineering, Rail replacement buses will use the public bus stops on either side of Foregate Street at the front of the station

Facilities

 
ATM Machine
No
Refreshment facilities
Yes
Toilets
Yes
Toilets Location
The toilets are located on Platform 1. The toilet facilities are available Monday - Sunday 05:40-21:30. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The National key toilet facilities are available: Monday - Sunday 05:40-21:30 .
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
National key toilets location
The National key toilets are located on Platform 1; these toilets are operated by a radar key. A radar key is available from station staff upon request. The toilet facilities are available: Monday - Sunday 05:40-21:30
Waiting Rooms
Yes
Waiting rooms location

Waiting rooms on platforms 1 & 2, step free with push button automatic door opener

Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
0800 0248998 Open: 08:00 – 22:00 7 days a week (except Christmas Day and Boxing Day)
Helpline opening hours
Monday - Sunday 08:00 - 22:00
Staff help available
Yes
If you need assistance from station staff, Please contact West Midlands Railway  Passenger Assist team on: 0800 0248998 We recommend booking assistance 24 hours before your journey, (you can book further in advance if you wish). If you do not book assistance we will always try and assist as soon as staff are available.
Staff help available opening times
Monday - Friday 05:20 - 00:15
Saturday 05:50 - 00:15
Sunday 08:30 - 23:30

First till last service delivered by platform staff

Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Accessible lifts to both platforms. Alternatively 49 steps to platform 1 and 49 steps to platform 2. Second station entrance by lift - outside subway. Information offices on both platforms - step free on platform 1, 1 step to platform 2 (Information Office).

Wheelchairs available
No

Station Map

 
Station plan

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Stations made easy
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