Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms None Note no
Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Worcester Shrub Hill
- Connection time
- 7 minutes (minimum)
- Car park
Yes
Station Car Park - 121 spaces
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Scratchcards can be purchased at www.londonmidlandparking.com as follows: £43.20 for 10, £86.40 for 20, £129.60 for 30.
Meteor Parking Ltd (Operator)
0870 060 4416 (primary)
comments@londonmidlandparking...
Charges: Daily £3.00 (valid from 10am), Weekend £5.00 (valid from 10am Friday till 4am Monday) off peak, £5.00 (Saturday/Sunday/Bank Holiday £2.50) daily, £17.00 weekly, £42.00 monthly, £394.00 annually
- Taxi rank
-
Yes
Worcester Shrub Hill (WOS) Station Central 01905 22292 City 01905 726726 Phoenix Radio 01905 610010
- Rail replacement
-
In the event of engineering the bus/coach will collect from: Picks up/sets down on station front
- Bus services
-
Yes
Information to plan your onward journey is available in a printable format here
- Onward travel
-
Plan your journey to and from the station with Traveline
Ticket buying and collection
- Ticket office opening
-
Monday-Friday 05:10-21:00
Saturday 05:10-21:00
Sunday 07:10-21:30
- Self-service machines
- Yes
- Collect from counter
- Yes
- Collect from machine
-
Yes
A Ticket Vending Machine is located in the Booking Hall.
- Penalty fares
-
Penalty Fares apply to journeys from Worcester Shrub Hill station when travelling with:
- London Midland
Penalty Fares do not apply if travelling with:- CrossCountry
- Arriva Trains Wales
Accessibility and mobility access
- Customer help points
-
No
- Staff help
-
Monday-Saturday 05:10-21:00
Sunday 07:10-21:30
- Accessible ticket machines
-
Yes
A Ticket Vending Machine is located in the Booking Hall.
- Accessible ticket office counter
-
No
1 to 1 contact with ticket office staff
- Induction loop
-
Yes
- Ramp for train access
-
Yes
- If you need assistance we recommend that you book at least 24 hours in advance of travel
- Accessible taxis
-
No
- Accessible public telephones
-
No
- Accessible toilets
-
Yes
A National Key Scheme toilet is available. Radar Key available from station staff. If you wish to buy a ‘National Key Scheme’ Key (Radar). Their address is 12 City Forum, 250 City Road, London, EC1V 8AF, Tel: 020 7250 3222, Minicom: 020 7250 4119, Fax: 020 7250 0212, Email radar@radar.org.uk, Website: www.radar.org.uk
- Step free access coverage
- Whole station
Level access to Booking Hall and platform 1. Also level access entrance via staff car park. Footbridge with 28 steps up and down to platform 2 and for bay platform 3. Also barrow crossing between platform 1 and 2 - available with staff assistance only. Step-free access from platform 2 to platform 3. Platform 1 is divided into 1a and 1b. Automatic doors to Booking Hall.
- Impaired mobility set down
-
No
- Disabled parking
-
Yes
- 5 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
-
No
- Wheelchairs
-
No
- Ticket gates
- No
General services information
- Customer service
-
Yes
Monday-Friday 07:00-19:00
Saturday 08:00-16:00
Sunday 08:00-16:00
We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours. - Left luggage
-
No
None - Lost property
-
No
None - British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
- Part-time
Monday-Friday 05:10-21:00
Saturday 05:10-21:00
Sunday 07:10-21:30
Station map
- Station plan
-
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