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West Ruislip (WRU)

West Ruislip station, Ickenham Road, Ruislip, Greater London, HA4 7DW

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours

Unavailable

Location

Located at entrance to Platform 4.

London Fare Zone

Zone 6

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Pre-purchased tickets can be collected from the machine on Platform 4 only

Induction loop

Yes

Oyster Pay as you go Information

Purchase Oyster card here

Yes

Load Oyster Pay as you go here
  • Load Oyster card at Ticket Machine
Use Oyster Pay as you go here

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available

  • Yes - from information point

Customer Information

  • Live service information
  • Arrival Screens
  • Departure Screens

Information Services Opening Times

  • Information Services Opening Times,Monday to Saturday: 05:30 - 01:00
  • Information Services Opening Times,Sunday: 07:00 - 00:00

Staff Help Available

  • Staff Help Available,Monday to Saturday: 05:30 - 01:00
  • Staff Help Available,Sunday: 07:00 - 00:00

Ticket office staff will assist wherever possible. Please note that the advertised availability of staff may differ from time to time without notice due to local arrangements or staff sickness. London Underground staff are at the station when trains are running.

Customer Help Points

Yes

Customer Services Notes

TfL Customer Services - 0343 222 1234

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Friday: 12:00 - 20:00

CCTV at the Station

Yes

Help Point location

There are Help Points

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are only in Help Points

Station Accessibility

Step-free access

This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.

Step-free access is only available between the main car park and Chiltern Railways platform 4 (towards Marylebone / West Ealing) via a level entrance. No step-free access is available to northbound Chiltern Railways services or London Underground trains.

Ticket barriers and gates

Available

Accessible ticket machines

Available

Pre-purchased tickets can be collected from the machine on Platform 4 only

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Unavailable

Waiting rooms

Unavailable

Seating area

Unavailable

Tactile paving on platform edges

There are tactile warnings on all platforms

Wide access gates - underneath Ticket Barrier and gates

There are automatic wide aisle gates that are less than 0.9 metres wide

Getting to and from the station

Accessible taxis here

Available

For taxis from all UK stations visit www.traintaxi.co.uk.

Impaired mobility set down/pick-up point available

Unavailable

Accessible spaces

Not Specified

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available,Monday to Saturday: 05:30 - 01:00
  • Staff help available,Sunday: 07:00 - 00:00

Ticket office staff will assist wherever possible. Please note that the advertised availability of staff may differ from time to time without notice due to local arrangements or staff sickness. London Underground staff are at the station when trains are running.

Customer Help Points

Yes

Helpline
  • Helpline,Monday to Sunday: 07:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

There are Help Points

Toilets

Unavailable

Accessible Toilets

Unavailable

Baby Changing

Unavailable

Waiting Rooms

Unavailable

Seating Area

Unavailable

Operator

Chiltern Railways

  • 08456 005 165
  • Ickenham Road
  • West Ruislip
  • Greater London
  • HA4 7DW

Car Parking Availability

  • Car Parking Availability,Monday to Friday: Available
  • Car Parking Availability,Saturday: Available
  • Car Parking Availability,Sunday: Available

Spaces

136 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Unavailable

Car park CCTV

No

Parking charges

Parking charges apply

  • Off-peak rate £6.80
  • Rate per day £11.00
  • Rate per week £44.60
  • Rate per month £182.40
  • Rate per year £1909.20

Notes

The Off-Peak rate at this station applies on weekends and public holidays only.

Refreshment Facilities

Unavailable

Coffee kiosk

Shops

Unavailable

Kiosk

Public Telephones

No

Bicycle Storage

Spaces

10 spaces

Type of Storage

Stands

Location

Free cycle storage for ticket holders is available on Platform 4.

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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