Station Facilities: Westbury (Wilts) (WSB)

Current Station Information ^ Top

Service Details
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep WSB to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Part Time
Staffing Hours Monday-Saturday 06:00-23:59 Sunday 08:00-23:59
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point No

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Friday 06:55-15:40 Saturday 07:40-13:40 Sunday 11:35-18:25
Self Service Ticket Machines No
Collection of Pre-purchased Tickets No
Telesales Monday-Sunday 07:00-22:00
Telesales - Primary Phone Number 08457 000125
Telesales - Fax Number 0845 600 8363
Telesales - Primary Textphone Number 0800 294 9209
Telesales - Web Address www.firstgreatwestern.co.uk
Oyster PrePay No
Travelcard Area
  • n/a
Travelcard Zone
  • n/a
Travelcard - Note
  • n/a
Penalty Fares Penalty Fares apply to journeys from Westbury (Wilts) station when travelling with:

General Services Information ^ Top

Service Details
Customer Service Monday-Sunday 07:00-22:00
Customer Service - Primary Phone Number 08457 000 125
Customer Service - Fax Number 0845 600 8363
Customer Service - Primary Textphone Number 0800 294 9209
Customer Service - Address First Great Western Freepost SWB40576 Plymouth PL4 6ZZ
Customer Service - Web Address www.firstgreatwestern.co.uk/ContactUs
Customer Service - Email Address fgwfeedback@firstgroup.com
Left Luggage No
Lost Property Monday-Sunday 07:00-22:00
Lost Property - Primary Phone Number 08457 000 125
Lost Property - Primary Textphone Number 0800 294 9209
British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Waiting Rooms Available
Women-Only Waiting Room No
Trolleys Yes
Refreshment Facilities Yes
Toilets Yes
Baby Changing No
Pay Phone Yes -
Public WiFi No
Public WiFi - Note Find WiFi Hotspots around Westbury (Wilts) station
Web Kiosk No
Post Box No
Tourist Information Office No
Bureau de Change No
Shops No

Accessibility ^ Top

Service Details
Helpline No
Customer Help Points No
Staff Help Yes
Accessible Ticket Machines No
Accessible Ticket Office Counter Yes
Induction Loop No
Ramp for Train Access Yes
Ramp for Train Access - Note
  • All First Great Western train services can carry manual or powered wheelchairs. Please see First Great Western's <a href="/passenger_services/disabled_passengers/fgw_scooter.pdf">Guide to Mobility Scooters</a> for full details.

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible Taxis Yes
Accessible Public Telephones No
National Key Toilets Yes
Step Free Access Coverage No part of station
Step Free Access Coverage - Note
  • Access to platforms is only via flights of steps or a long ramp with a gradient over 1:12 and accompanied access over a barrow crossing
Imparied Mobility Set Down Yes
Disabled Parking Yes
Number of Disabled Parking Spaces
Accessible Car Park Equipment Yes
Wheelchairs Yes

Transport Links ^ Top

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