Weston-super-Mare (WSM)

Managed by First Great Western

 
Station Approach
Weston super Mare
Somerset
BS23 1XY
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area Yes
    Waiting Rooms Available
    Women-only waiting room No
  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine No
    Bureau de change No
  • Toilets

  • Pay phone

    Pay phone Cards and coins
  • Internet

    Public Wi-Fi No
    Note Find WiFi Hotspots around Weston-super-Mare station
    Web kiosk No
  • Post box

  • Tourist information office

    Tourist information office No
  • Shops

    Shops No
 
 

Weston-super-Mare

Stations made easy

Route planning around the station including maps and platforms

Show [WSM] route

 

Transport links

Connection time
5 minutes (minimum)
Cycle storage
Yes
Sheltered cycle storage
Yes
Cycle storage location
Platform 2
Car park
Yes

Station Car Park - 120 spaces

Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Taxi rank
Yes
Rail replacement

Front of the station

Bus services
Yes

Information to plan your onward journey is available in a printable format here

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Saturday 06:10-17:45
Sunday 08:30-18:20
Monday-Friday 06:10-17:45
Saturday 06:10-17:45
Self-service machines
Yes
Collect from counter
Yes
Collect from machine
Yes A ticket machine is available in the booking hall during hours that the station is staffed and which will accept main credit/debit cards and cash and can provide tickets to all mainland destinations.
In ticket hall
Penalty fares
Penalty Fares apply to journeys from Weston-super-Mare station when travelling with:
  • First Great Western

Penalty Fares do not apply if travelling with:
  • Arriva Trains Wales
  • CrossCountry

Accessibility and mobility access

Customer help points
Yes
Staff help
Monday-Friday 05:30-00:30
Saturday 05:30-00:30
Sunday 07:00-01:00
Accessible ticket machines
No
Accessible ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible taxis
Yes
Accessible public telephones
No
Accessible toilets
Yes
Step free access coverage
Whole station
Impaired mobility set down
Yes

No specific area.Assisted Travel meeting point - customer assistance office platform 2. Please notify a member of staff.

Disabled parking
Yes
Accessible car park equipment
Yes
Wheelchairs
Yes
Ticket gates
No

General services information

Customer service
Yes
Monday-Sunday 07:00-22:00
Please call our Customer Services Centre on 08457 000 125 (07:00-22:00 every day)
Left luggage
No
Lost property
Yes
Monday-Sunday 07:00-22:00
Lost Property enquiries 08457 000 125 (07:00-22:00 every day)
British Transport Police
0800 40 50 40

Staffing

Staffing level
Full-time
Monday-Saturday 05:30-00:30
Sunday 07:00-01:00
Monday-Friday 05:30-00:30
Saturday 05:30-00:30

Station map

Station plan

Large station plan for Weston-super-Mare

View larger version
Stations made easy
Show [WSM] route

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