Weston-super-Mare (WSM)
Managed by First Great Western
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Find WiFi Hotspots around Weston-super-Mare station Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Weston-super-Mare
Ticket buying and collection
- Ticket office opening
Monday-Saturday 06:10-17:45
Sunday 08:30-18:20
Monday-Friday 06:10-17:45
Saturday 06:10-17:45
- Self-service machines
Yes- Collect from counter
Yes- Collect from machine
Yes
A ticket machine is available in the booking hall during hours that the station is staffed and which will accept main credit/debit cards and cash and can provide tickets to all mainland destinations.
In ticket hall- Penalty fares
-
Penalty Fares apply to journeys from Weston-super-Mare station when travelling with:- First Great Western
Penalty Fares do not apply if travelling with:- Arriva Trains Wales
- CrossCountry
Accessibility and mobility access
- Customer help points
-
Yes
- Staff help
-
Monday-Friday 05:30-00:30
Saturday 05:30-00:30
Sunday 07:00-01:00
- Accessible ticket machines
No
- Accessible ticket office counter
Yes
- Induction loop
Yes
- Ramp for train access
Yes
- Accessible taxis
Yes
- Accessible public telephones
No
- Accessible toilets
Yes
- Step free access coverage
Whole station
- Impaired mobility set down
Yes
No specific area.Assisted Travel meeting point - customer assistance office platform 2. Please notify a member of staff.
- Disabled parking
Yes
- Accessible car park equipment
Yes
- Wheelchairs
Yes
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Sunday 07:00-22:00
Please call our Customer Services Centre on 08457 000 125 (07:00-22:00 every day) - Left luggage
-
No
- Lost property
-
Yes
Monday-Sunday 07:00-22:00
Lost Property enquiries 08457 000 125 (07:00-22:00 every day) - British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Full-time
Monday-Saturday 05:30-00:30
Sunday 07:00-01:00
Monday-Friday 05:30-00:30
Saturday 05:30-00:30
Station map
- Station plan
- View larger version
- Stations made easy
- Show [WSM] route