Whitlocks End (WTE)
Managed by London Midland
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms None Note no
Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards only -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Whitlocks End
Ticket buying and collection
- Ticket office opening
Monday-Friday Closed
Saturday Closed
Sunday Closed
- Self-service machines
Yes- Collect from counter
No- Collect from machine
No
A ticket vending machine is available at Whitlocks End station.
Near the car park, at top of the steps leading to Platform 2.
- Penalty fares
-
Penalty Fares apply when travelling from Whitlocks End station.
Tickets can be purchased at the Ticket Vending Machine online at www.londonmidland.com.
Accessibility and mobility access
- Customer help points
-
Yes
On both platforms.
- Staff help
No- Accessible ticket machines
No
- Accessible ticket office counter
No
- Induction loop
No
- Ramp for train access
No
- Accessible taxis
No
- Accessible public telephones
No
- Nearest stations with more facilities
- Wythall
- Accessible toilets
No
- Step free access coverage
Whole station
Access from car park to platform 2 (trains to Stratford) via 16 steps or ramp - 40m long. Access across road bridge. Access from road bridge to platform 1 (trains to Birmingham) via 60m ramp or 16 steps. Second entrance to platform 2 from car park with 18 steps. Step-free route between platforms is 170m but via narrow footpath. Access from station to housing area nearby is via road.
- Impaired mobility set down
Yes
Pick-up possible in car park.
- Disabled parking
Yes
- 8 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
No
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Friday 07:00-19:00
Saturday 08:00-16:00
Sunday 08:00-16:00We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
- Left luggage
-
No
None
- Lost property
-
No
None
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
unstaffed
Monday-Friday Closed
Saturday Closed
Sunday Closed- CCTV
-
Car park
Station map
- Station plan
- View larger version
- Stations made easy
- Show [WTE] route