Station facilities
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Station seating facilities
Station seating facilities -
Trolleys
Trolleys Yes -
Refreshments
Note -
ATM machine
ATM machine Located on concourse -
Toilets
Toilets -
Pay phone
Pay phone -
Internet
Public Wi-Fi Yes -
Post box
Note Outside the station -
Tourist information office
-
Shops
Shops
York
Getting to and from the station
- Car Park
Station Car Park- Operator
- East Coast
- Address
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-
-
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 679
- Accessible spaces
- 6
- Accessible spaces note
- Parking is chargeable for all vehicles
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £14.50
- Off peak rate
- £6.00
- Hourly rate
- £2.00
- Weekly rate
- £60.00
- Monthly rate
- £211.00
- 3 Monthly rate
- £542.00
- Annual rate
- £ 2125.00
- CCTV Coverage
- No
- Car Park
- Station Short Stay Car Park
- Operator
- East Coast
- Address
-
-
-
- Number of spaces
- 30
- Accessible spaces
- 6
- Accessible spaces note
- Parking is chargeable for all vehicles
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Hourly rate
- £1.00
- CCTV Coverage
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
York is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings:
Station Taxis 01904 623 332
- Accessible taxis
-
No advance booking is required but it will reduce the waiting time for a wheelchair access Taxi
- Impaired mobility set down / pick up points available
- Yes
- Car hire
-
Available from EuropCar on Platform1 or Hertz next to ladies toilets on Platform 3.
- Cycle hire
-
Available from EuropCar office on Platform 1.
Ticket Buying and Collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:45 - 21:15
Saturday 05:45 - 21:00
Sunday 07:30 - 21:30
- Location
-
Travel centre and station concourse and 1 en route to the long stay car park adjacent to Platform 1.
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Height adjusted ticket office counter note
-
DDA compliant counter is available during Travel Centre opening times
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
DDA machine available on the main concourse inside and outside the travel centre.
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
Staffing and General Services
- Information available from staff
- Information services - opening times
-
Monday - Friday 00:00 - 23:59
Saturday 00:00 - 23:59
Sunday 00:00 - 23:59
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
-
Located at the front of the Station
- Left luggage
- Yes
- Lost Property
- Yes
-
Monday - Friday 09:00 - 16:00
- 01302 362175
- Customer Services
-
We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Rail Replacement Coaches leave from the front of the station.
Facilities
- ATM Machine
- Yes
- Located on concourse
- Pay phones
- Yes
- Post box
- Yes
- Outside the station
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Shops
- Yes
- Toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- No
- Trolleys
- Yes
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and Mobility access
- Staff help available
- Yes
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Lifts and level access to all platforms. Lift available from station concourse (platform 3) to platforms 5 -11. Customer assistance available 'Call for Aid' button by taxi rank at front of station. No level access to National Rail Museum via platforms 10/11, exit at front of station and around Station Hotel.
- Wheelchairs available
- Yes
- Wheelchairs available open hours
- Nearest station with more facilities CRS Code
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