York (YRK)

Managed by East Coast

 
Station Road
York
YO24 1AB
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area Yes
    Waiting Rooms Available
    Women-only waiting room No
    Note

     

  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine Yes
    Notes

    Located on concourse
    Bureau de change No

  • Toilets

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Public Wi-Fi Yes
    Note

    Find WiFi Hotspots around York station
    Web kiosk No

  • Post box

    Note Outside the station

  • Tourist information office

    Tourist information office No
    Note

     

  • Shops

    Shops Yes
 
 

York

Stations made easy

Route planning around the station including maps and platforms

Show [YRK] route

 

Transport links

Connection time
8 minutes (minimum)
Cycle storage
Yes

58 stands accommodating 446 cycles

Sheltered cycle storage
Partial
Cycle storage location
Platform 1
Car park
Yes

Station Car Park - 679 spaces

Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Long Stay Car Park is usually full by 0800 Tuesday - Thursday inclusive. A Weekend offer is available from Friday (from 0600 hrs) through until Monday (until 2359 hrs) at £21.00 inclusive.To purchase a weekly, monthly or annual car park pass, a valid rail season ticket must be presented. American Express cards may not be accepted for payment.

*RinGo (Pay by Phone) facility, is available to customers utilising the Pay and Display car park for short stay, this facility does not guarantee a space and can be booked using tel: 01904 899 877

 



East Coast (Operator)

Charges: £14.00 per day peak, £2.00 per hour or £6.00 for 3 to 6 hours (after 09:00 weekdays) off peak, £1 per hour, Saturday and Sunday £8 (up till 00:59) daily, £56.00 weekly, £196.00 monthly, £504.00 three-monthly, £1512. Premier Spaces £2008 annually


Station Short Stay Car Park - 30 spaces

Short Stay Car Park



East Coast (Operator)

Charges: 1.00 per hour

Taxi rank
Yes

York is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings:

Station Taxis 01904 623 332

Rail replacement

Rail Replacement Coaches leave from the front of the station.

Bus services
Yes

Information to plan your onward journey is available in a printable format here

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Friday 05:45-21:15
Saturday 05:45-21:00
Sunday 07:30-21:30

Advance tickets & reservations only allowed during the following hours : Monday - Friday 0800 - 19:45; Saturday and Sunday 08:00 - 18:45

Self-service machines
Yes
Collect from counter
Yes
Collect from machine
Yes

11 Self-service machines issuing tickets for immediate travel, or collection of pre-booked tickets. 2 machines taking Cash/Card are located on the Station concourse outside the Travel Centre and are available outside the Ticket Office opening hours.


Travel centre and station concourse and 1 en route to the long stay car park adjacent to Platform 1.

Penalty fares

Penalty Fares do not apply when travelling from York station.

Accessibility and mobility access

Customer help points
Yes

Located at the front of the Station


Staff help
Monday-Sunday 24 hours
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Accessible ticket machines
Yes

DDA machine available on the main concourse inside and outside the travel centre.

Accessible ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible taxis
Yes

No advance booking is required but it will reduce the waiting time for a wheelchair access Taxi

Accessible public telephones
Yes
Accessible toilets
Yes
Step free access coverage
Whole station

Lifts and level access to all platforms. Lift available from station concourse (platform 3) to platforms 5 -11. Customer assistance available 'Call for Aid' button by taxi rank at front of station. No level access to National Rail Museum via platforms 10/11, exit at front of station and around Station Hotel.

Impaired mobility set down
Yes
Disabled parking
Yes - 6 spaces Parking is chargeable for all vehicles
Accessible car park equipment
Yes
Wheelchairs
Yes
Ticket gates
No

General services information

Customer service
Yes
Monday-Friday 08:30-17:00

We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.

Left luggage
Yes

 

Operated by Autohorn

Opening Hours

Monday-Saturday 0800-2030

Sunday 0900-2030

Lost property
Yes
Monday-Friday 09:00-16:00

Located at Newark North Gate station. Lost property handed in/found is kept for 48hours at the station before going to Newark

Tel 08457225333

British Transport Police
0800 40 50 40

Staffing

Staffing level
Full-time
Monday-Friday 00:00-23:59
Saturday 00:00-23:59
Sunday 00:00-23:59

Station map

Station plan

Large station plan for York

View larger version
Stations made easy
Show [YRK] route

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