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Birmingham New Street (BHM)

Birmingham New Street station, Station Street, Birmingham, West Midlands, B2 4QA

Station managed by Network Rail

  • The escalators are out of order between the concourse and platform 12b at Birmingham New Street station until 9 December for essential maintenance.

    Alternative Routes & Step-Free Access:

    Red Zone Lifts: Fully operational at the B-end for step-free access to the concourse.

    Green Zone (A-end): Walk down to the front/A-end of the platform to access the Green Zone, where all escalators and lifts are fully open.

Transport links

View live departures and arrivals

Station highlights

  • Step-free category A: there is step-free access to all platforms

  • There are lifts

  • Toilets
  • Accessible toilets
  • Changing Places toilets
  • Baby changing

    • Monday to Sunday: 07:30 - 23:59
  • Help Points are available inside and outside this station

    • Monday to Saturday: 05:15 - 23:00
    • Sunday: 08:00 - 23:00

  • The platforms are below the level of the main entrance of the station
  • There are tactile warnings on all platforms in use

Usually, the following passenger levels are expected at this station. Events, seasonal trends and disruption can make the station busier than normal.

We use historic travel patterns to determine how busy a station is expected to be. Find out how expected station passenger levels are calculated.

  • 38 parking spaces
  • No accessible parking spaces

  • Drop-off / Pick-up point

  • Bicycle storage
  • Bicycle hire available

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