Bury St Edmunds (BSE)
Managed by Greater Anglia
Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
Note Coffee shop on platform 2,
vending machine
-
ATM machine
ATM machine -
Toilets
Toilets The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a radar key. The National key toilets are only available during the opening hours of the station. -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note -
Tourist information office
-
Shops
Shops Barbers
Bury St Edmunds
Getting to and from the station
Bicycle parking
Compound,Lockers,Stands- Storage sheltered
- Yes
- Storage location
-
At station entrance and on both platforms
- Storage spaces
- 24
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- National Car Parks Ltd
- Email address
- customer.service@ncp.co.uk
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 23 with 2 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £4.20
- Hourly rate
- £1.00
- Weekly rate
- £16.00
- CCTV Coverage
- No
- Onward travel information
-
Bury St Edmunds is a PlusBus location click here to see the PlusBus map
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:45 - 18:15
Saturday 06:50 - 17:30
Sunday 08:15 - 16:00
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- No
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 05:30 - 18:35
Saturday 05:30 - 18:35
Sunday 05:30 - 16:00
- Customer help points
- Yes
-
Help points available on the concourse, and on platforms 1 and 2.
- Lost Property
- Yes
-
Monday - Friday 09:00 - 17:00
- Customer Services
-
Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Substitute bus services stop at the Bus stop on station forecourt
Facilities
- ATM Machine
- Yes
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
- Public Wi-Fi
- Yes
- Find WiFi Hotspots around Bury St Edmunds station
- Refreshment facilities
- Yes
-
Coffee shop on platform 2,
vending machine
- Shops
- Yes
- Type of shops available
-
Barbers
- Toilets
- Yes
- Toilets Location
- The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a radar key. The National key toilets are only available during the opening hours of the station.
- Accessible toilets
- Yes
- Baby changing facilities
- No
- National key toilets
- Yes
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
-
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
- Staff help available
- Yes
-
Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
via lift
- Wheelchairs available
- No
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