Colchester (COL)

Managed by Abellio Greater Anglia 

 
North Station
Colchester
CO1 1XD
 

Station facilities

  • Station seating facilities

    Station seating facilities
  • Trolleys

  • Refreshments

    Note Coffee Shop Coffee kiosk Vending machines
  • ATM machine

    ATM machine
  • Toilets

    Toilets
  • Pay phone

    Pay phone Cards and Coins
  • Internet

    Public Wi-Fi Yes
  • Post box

    Note
  • Tourist information office

  • Shops

    Shops News agent Dry cleaner Passport Photo Booth
 
 

Colchester

Stations made easy

Route planning around the station including maps and platforms

Show [COL] route

 

Getting to and from the station

 
Car Park
Station Car Park
Operator
National Car Parks Ltd
Web address
http://www.ncp.co.uk
Email address
customer.service@ncp.co.uk
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
1358  with 24 accessible spaces available

14 accessible parking spaces in the main car park by the front of the station.

10 accessible parking spaces by the London-bound station entrance.

 
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
Daily rate
£7.70
Off peak rate
£4.60
Weekly rate
£31.40
Monthly rate
£121.48
Annual rate
£ 1,207.50
CCTV Coverage
Yes
Car Park
Premium Bays
Operator
National Car Parks
Phone number
0845 050 7080
Opening hours
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
90  with 0 accessible spaces available
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
Annual rate
£ 1,735.00
CCTV Coverage
Yes
Cycle Parking
Cycle storage type
Compound,Stands,Wheel Racks
Sheltered cycle storage
Yes
Cycle storage location
Situated by the South entrance, and in the main car park by the North entrance.
Cycle storage spaces
414
CCTV Coverage
Yes
Onward travel information

Colchester is a PlusBus location click here to see the PlusBus map

Taxi

Taxi rank at both entrances.

Accessible taxis

Details of nearest taxis are shown on station information poster

Impaired mobility set down / pick up points available
No
Airport

Express Coach Link to Stansted Airport runs from outside the ticket office building. Further information: 0845 748 4950 (UK only)

Cycle hire

Bike & Go bicycles available for hire.  More details: http://www.bikeandgo.co.uk/

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 04:30 - 23:15
Saturday 04:30 - 22:30
Sunday 06:00 - 23:15
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No

Staffing and general services

 
Information available from staff
Yes - from information point 
Information services - opening times
Monday - Sunday 24 Hours a Day
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes

Help points available in the subway and on platform 1.

Lost Property
Yes
Lost property phone line service
Monday - Friday 09:00 - 17:00
Tel 0345 600 7245 (option 7) - plus answerphone available 24hrs
Customer Services

Monday-Saturday 08:00-20:00 
Sunday 10:00-20:00 
Bank Holidays 09:00-18:00 

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

 

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Replacement transport stop at the bus stop by main station entrance

Facilities

 
ATM Machine
Yes
Pay phones
Yes
Pay phones type
Cards and Coins
Post box
Yes
Public Wi-Fi
Yes

Find WiFi Hotspots around Colchester station

Refreshment facilities
Yes
Coffee Shop Coffee kiosk Vending machines
Shops
Yes
Type of shops available
News agent Dry cleaner Passport Photo Booth
Toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
National key toilets location

RADAR key accessible toilets are on platforms 2 and 4.

For information about National Key Toilets visit  www.radar-shop.org.uk

Waiting Rooms
Yes
Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
0800 028 28 78
Assisted travel

As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.

Helpline opening hours
Monday - Sunday 08:00 - 22:00
Staff help available
Yes
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Step free access throughout the station using lifts and stairlifts between platforms

 
Wheelchairs available
Yes
Wheelchairs available open hours
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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Stations made easy
Show [COL] route

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