Caerphilly (CPH)
Managed by Arriva Trains Wales
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
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ATM machine
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Toilets
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Pay phone
Pay phone Coins -
Internet
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Post box
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Tourist information office
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Shops
Shops Convenience store
Caerphilly
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- near the station entrance
- Storage spaces
- 10
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5 hoops
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- Arriva Trains Wales/Caerphilly County Borough Council
- Phone number
- 03333 211 202
- Address
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- Email address
- customer.relations@arrivatrainswales.co.uk
- Note
- Alternative e-mail address info@caerphilly.gov.uk
- Opening hours
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Monday - Sunday 24 Hours a Day
- Number of spaces
- 222 with 6 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- Yes
- Car Park
- Address
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- Number of spaces
- 0 with 6 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- Yes
- Car Park
- Address
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- Number of spaces
- 0 with 6 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- Yes
- Onward travel information
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'Stagecoach' operates a network of regular local bus routes around Caerphilly and to surrounding towns and villages. For route maps and timetables:
Buy a Caerphilly PLUSBUS ticket with your train ticket, for unlimited bus travel around the town. For details:
The Bus Interchange is located beside the rail station.
- Taxi
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Taxi rank within 100m and clearly signposted
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 06:45 - 17:45
Saturday 08:00 - 17:45
Sunday Closed
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
- This machine is near the entrance to the Cardiff-bound platform. The machine does not accept cash. Payment is by major debit and credit cards only.
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- No
- More information about Penalty fares
Staffing and general services
- Information available from staff
- Yes - from ticket office
- Information services - opening times
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As ticket office
- Passenger Information Systems
- Departure screens, Arrival screens
- Customer help points
- No
- Lost Property
- Yes
- Arriva Trains Wales
- Visit our Lost Property page to submit a Lost Property form.
- 03333 211 202
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
- Wait outside station adjacent to taxi rank
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Coins
- Accessible public telephones
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Low level/text public phones
- Shops
- Yes
- Type of shops available
- Convenience store
- Toilets
- No
- Showers
- Yes
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 03333 211202
- Helpline opening hours
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Monday - Sunday 08:00 - 20:00
- Staff help available
- Yes
- No platform staff available. Assistance is provided by the Conductor on the train.
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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Platform 2 (for Rhymney) is accessible only by a footbridge or by long ramp steeper than 1:20.
Nearest fully accessible station is Ystrad Mynach or Cardiff Queen Street.
- Wheelchairs available
- No
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