Last updated:Today at 10:19
Train companies affected:Avanti West Coast, London Northwestern Railway, London Overground, Southern
Didcot Parkway (DID)
Didcot Parkway station, Station Road, Didcot, Oxfordshire, OX11 7NR
The lifts are out of order between platforms 2 & 3 at Didcot Parkway station.
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:00 - 19:40
- Opening Hours,Saturday: 06:30 - 19:40
- Opening Hours,Sunday: 08:00 - 19:40
Location
Located at the station main concourse.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Accessible ticket machines are located at the station entrance by the ticket office.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- No
Smartcard validators
Yes
Smartcard note
Smartcard Accepted
Information Available
- Yes - from help point
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 05:00 - 00:00
- Information Services Opening Times,Saturday: 05:00 - 00:00
- Information Services Opening Times,Sunday: 07:00 - 23:00
Staff Help Available
- Staff Help Available,Monday to Friday: 05:00 - 00:00
- Staff Help Available,Saturday: 05:00 - 00:00
- Staff Help Available,Sunday: 07:00 - 23:00
Meeting point: Ticket office.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Left Luggage
Unavailable
Lost Property
Available
Trolleys
Available
CCTV at the Station
Yes
Help Point location
Help Points are available inside and outside this station
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are only in Help Points
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Step free Category A station - This station has step free access to all platforms via lifts. Platform 1 can be accessed via ramp to the front of the station.
Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.
Ticket barriers and gates
Available
Accessible ticket machines
Available
Accessible ticket machines are located at the station entrance by the ticket office.
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Waiting rooms
Available
Platforms 1, 3 and 5
Seating area
Available
Induction loop pay phones
Available
Public telephones are not accessible
Wheelchairs available
Available
Trolleys
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Accessible taxis are available
Impaired mobility set down/pick-up point available
Available
Set- Down / Pick up Points are available at the station entrance.Assisted Travel meeting Point - booking office main concourse. Please notify a member of staff.
Accessible spaces
40 spaces
Accessible car park equipment
Yes
Accessible ticket machine is available at the station entrance and in the ticket hall
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
Ramp deployment from rear of vehicle
Ramps can only be deployed from the rear of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
The lane at the drop-off and/or pick-up point and/or waiting is less than 2.4m wide
Number of set-down/ pick-up spaces
There is space for more than 5 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Friday: 05:00 - 00:00
- Staff help available,Saturday: 05:00 - 00:00
- Staff help available,Sunday: 07:00 - 23:00
Meeting point: Ticket office.
Customer Help Points
Yes
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are available inside and outside this station
Toilets
Available
The Ladies and Gentleman's toilets are located on Platform 2. The accessible toilet is located on Platform 3. National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Accessible Toilets
Available
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Baby Changing
Available
Platform 3
Waiting Rooms
Available
Platforms 1, 3 and 5
Seating Area
Available
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
2895 spaces
Accessible spaces
40 spaces
Accessible car park equipment
Yes
Accessible ticket machine is available at the station entrance and in the ticket hall
Impaired mobility set down/pick up points available
Available
Set- Down / Pick up Points are available at the station entrance.Assisted Travel meeting Point - booking office main concourse. Please notify a member of staff.
Car park CCTV
Yes
Notes
Find out more about car parking at this station.
ATM
Available
Within SPAR retail shop, usage charge may apply.
Refreshment Facilities
Available
Coffee shops
Shops
Available
Spar supermarket, Coffee shops
Public Telephones
Yes
Accessible Public Telephones
Available
Public telephones are not accessible
Public Wi-Fi
Available
Connect to "GWR Free Station WiFi"
Post Boxes
Available
Ticket hall
Bicycle Storage
Spaces
682 spaces
Cycles can be carried on our trains free of charge.
Type of Storage
Compounds, Lockers, Stands & Racks
Location
Outside station
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Available from Brompton Bike Hire located outside the front of the station.
More Information
Transport Links
Front of the station, or as directed by signs.
Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.
Information to plan your onward journey is available in a printable format here
Find out more about links from GWR stations to airports.
Available from Brompton Bike Hire located outside the front of the station.
