Droitwich Spa (DTW)

Managed by West Midlands Railway 

 
Droitwich Spa station
off Union Lane
Droitwich Spa
Worcestershire
WR9 9BD
 

Station facilities

  • Station seating facilities

    Station seating facilities
  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

    Toilets
    The toilets are located on Platform 1. The toilet facilities are available: Monday - Thursday 07:00-18:00, Friday 07:00-19:00, Saturday 08:00-15:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed. An accessible toilet is available in the female toilets only at present.

  • Pay phone

    Pay phone Cards and Coins
  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Droitwich Spa

Stations made easy

Route planning around the station including maps and platforms

Show [DTW] route

 

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
No
Storage spaces
48
Storage CCTV
Yes
Car Park
Station Car Park
Operator
West Midlands Railway
Address
-
-
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
45  with 2 accessible spaces available
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge 
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
There is no charge for railway users to park their cars in this car park
CCTV Coverage
No
Car Park
Third-party car park
Operator
Network Rail
Address
-
-
Number of spaces
40  with 2 accessible spaces available
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge 
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
CCTV Coverage
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

Blue Door 01905 794185 NY 01905 795979

Accessible taxis

Accessible taxis are not available

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday, Tuesday, Wednesday, Thursday 07:00 - 18:00
Friday 07:00 - 19:00
Saturday 08:00 - 15:00
Sunday Closed
Location

A Ticket Vending Machine is located on Platform One.

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

A Ticket Vending Machine is available on Platform One.

Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards validators
Yes

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times
Monday, Tuesday, Wednesday, Thursday 07:00 - 18:00
Friday 07:00 - 19:00
Saturday 08:00 - 15:00
Sunday Closed
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes

On both platforms

Customer Services

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.

**Droitwich Spa is accredited by the Secure Station Scheme**

 

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services
In the event of engineering the bus/coach will collect from: Bus stops on Ombersley Way, near to junction with Union Lane

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Accessible public telephones

Public telephones are not accessible

Toilets
Yes
Toilets Location
The toilets are located on Platform 1. The toilet facilities are available: Monday - Thursday 07:00-18:00, Friday 07:00-19:00, Saturday 08:00-15:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed. An accessible toilet is available in the female toilets only at present.

Accessible toilets
No
Baby changing facilities
No
National key toilets
Yes
National key toilets location
N/A
Waiting Rooms
Yes
Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
0800 0248998 Open: 08:00 – 22:00 7 days a week (except Christmas Day and Boxing Day)
Helpline opening hours
Monday - Sunday 08:00 - 22:00
Staff help available
Yes


This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.

We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).

  Please contact West Midlands Railway Passenger Assist team on 0800 0248998

Staff help available opening times
Monday, Wednesday, Thursday 07:00 - 18:00
Friday 07:00 - 19:00
Saturday 08:00 - 15:00
Sunday Closed
Ramp for train access
Yes
Step free access coverage
No
Step free access note

Level access to platform 2 from car park. Access to platform 1 and between platforms is via street or alternatively 22 steps up to footbridge from Hereford platform and 22 steps down to Birmingham platform. There is no step-free route to platform 1 or between platforms.

Wheelchairs available
No
Nearest station with more facilities CRS Code
Worcester Foregate Street

Station Map

 
Station plan

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Stations made easy
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