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Gloucester (GCR)

Gloucester station, Bruton Way, Gloucester, Gloucestershire, GL1 1DE

Gloucester reduced ticket office hours

Sunday 27th July 09:00 - 15:30

Monday 28th July 06:00 - 16:00

Friday 1st August 06:00 - 16:00

Saturday 2nd August 07:00 - 16:00

Tickets can be bought digitally or from the ticket machine.

Gloucester parking availability

Parking spaces in the car park at the front of the station off Metz Way will be suspended for rail replacement services on the following dates:
• Wednesday 23 to Monday 28 July
• Wednesday 20 to Sunday 31 August
• Monday 22 September to Monday 6 October

Live trains

Radio buttons live-trains-finder-type

Station Information

Station managed by: Great Western Railway

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 06:00 - 19:00
  • Opening Hours,Saturday: 07:00 - 19:00
  • Opening Hours,Sunday: 09:00 - 18:00
Location

In ticket hall

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • No
Smartcard validators

Yes

Smartcard note

Smartcard Accepted

Information Available

  • Yes - from help point

Customer Information

  • Departure Screens
  • Live service information

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: 05:00 - 00:00
  • Information Services Opening Times,Saturday: 05:00 - 00:00
  • Information Services Opening Times,Sunday: 08:00 - 23:15

Staff Help Available

  • Staff Help Available,Monday to Friday: 05:00 - 00:00
  • Staff Help Available,Saturday: 05:00 - 00:00
  • Staff Help Available,Sunday: 08:00 - 23:15

Meeting point: Ticket Office.

Customer Help Points

Yes

Customer Services Notes

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Left Luggage

Unavailable

Lost Property

Available

Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.

Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.

Register your lost item here

Trolleys

Available

CCTV at the Station

Yes

Help Point location

Help Points are available inside and outside this station

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are throughout this station

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Step Free Category A station - step free access available to all platforms with liftbridge to link platforms

Ticket barriers and gates

Available

Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Available

Accessible toilet opening and closing times are the same as the staffing hours of the station.

The radar key is available from station staff.

Waiting rooms
  • Waiting rooms,Monday to Friday: 06:00 - 20:00
  • Waiting rooms,Saturday: 06:00 - 19:30
  • Waiting rooms,Sunday: 09:00 - 20:30
Seating area

Available

Induction loop pay phones

Unavailable

Public telephones are not available

Wheelchairs available

Available

Trolleys

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Available

Accessible taxis are available

Impaired mobility set down/pick-up point available

Available

No specific area.Assisted travel meeting point -Customer service office - platform 2. Please notify a member of staff.

Accessible spaces

Not Specified

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available,Monday to Friday: 05:00 - 00:00
  • Staff help available,Saturday: 05:00 - 00:00
  • Staff help available,Sunday: 08:00 - 23:15

Meeting point: Ticket Office.

Customer Help Points

Yes

Helpline

Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

Help Points are available inside and outside this station

Toilets

Available

Accessible Toilets

Available

Accessible toilet opening and closing times are the same as the staffing hours of the station.

The radar key is available from station staff.

Baby Changing

Available

Waiting Rooms

  • Waiting Rooms,Monday to Friday: 06:00 - 20:00
  • Waiting Rooms,Saturday: 06:00 - 19:30
  • Waiting Rooms,Sunday: 09:00 - 20:30

Seating Area

Available

Car Parking Availability

  • Car Parking Availability,Monday to Friday: Available
  • Car Parking Availability,Saturday: Available
  • Car Parking Availability,Sunday: Available

Spaces

200 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Available

No specific area.Assisted travel meeting point -Customer service office - platform 2. Please notify a member of staff.

Car park CCTV

No

Notes

Find out more about car parking at this station.

ATM

Available

Refreshment Facilities

Available

Coffee Shop

Shops

Available

Coffee shop

Public Telephones

No

Accessible Public Telephones

Unavailable

Public telephones are not available

Public Wi-Fi

Available

Connect to "GWR Free Station WiFi"

Post Boxes

Available

Bicycle Storage

Spaces

32 spaces

Type of Storage

Stands

Location

Platform 2

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

More Information

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