Last updated:Today at 16:11
Train companies affected:South Western Railway
Kettering (KET)
Kettering station, Station Road, Kettering, Northamptonshire, NN15 7HJ
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:00 - 20:30
- Opening Hours,Saturday: 06:00 - 20:30
- Opening Hours,Sunday: 08:00 - 21:00
Location
In ticket hall
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Collect and top your Smartcard at this location
Information Available
- Yes - from help point
- Yes - from ticket office
Customer Information
- Departure Screens
- Live service information
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 05:00 - 00:45
- Information Services Opening Times,Saturday: 05:30 - 23:59
- Information Services Opening Times,Sunday: 07:20 - 23:59
Staff Help Available
- Staff Help Available,Monday to Friday: 04:30 - 01:30
- Staff Help Available,Saturday: 04:30 - 23:30
- Staff Help Available,Sunday: 07:30 - 00:15
Customer Help Points
Yes
Platform 1,2,4 & Car Park
Left Luggage
Unavailable
Lost Property
Available
Trolleys
Unavailable
CCTV at the Station
Yes
Tourist Information
Unavailable
Nearest Tourist Information Office is located in the Library, which is a 10 min walk towards the town centre
Help Point location
Help Points are available inside and outside this station
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A station. This station has step free access to all platforms. This station has tactile paving at the edge of all platforms.
Ticket barriers and gates
Available
Accessible ticket machines
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Accessible Toilet is located on Platform 1
Waiting rooms
- Waiting rooms,Monday to Friday: 06:00 - 20:30
- Waiting rooms,Saturday: 06:00 - 20:30
- Waiting rooms,Sunday: 08:00 - 21:00
There is a heated waiting room, along with sheltered platform waiting areas with accessible seating.
Seating area
Available
Wheelchairs available
Available
Trolleys
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Wide access gates - underneath Ticket Barrier and gates
There are automatic wide aisle gates that are less than 0.9 metres wide
Getting to and from the station
Accessible taxis here
Available
Located at the front of the Station
Impaired mobility set down/pick-up point available
Unavailable
Accessible spaces
16 spaces
6 Free Accessible car parking spaces are located on the left hand side of the main entrance next to the car park payment machine.
Accessible car park equipment
Yes
Impaired mobility set-down/ pick-up point note
This is a drop-off point only
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is accessed via an uncontrolled road crossing such as a zebra crossing
Ramp deployment from rear of vehicle
Ramps cannot be deployed from the rear or side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
Lane is at least 2.4m wide
Number of set-down/ pick-up spaces
There is space for more than 5 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Friday: 04:30 - 01:30
- Staff help available,Saturday: 04:30 - 23:30
- Staff help available,Sunday: 07:30 - 00:15
Customer Help Points
Yes
Platform 1,2,4 & Car Park
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are available inside and outside this station
Toilets
Available
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The radar key is available from the Ticket Office upon request.
Accessible Toilets
Available
Accessible Toilet is located on Platform 1
Baby Changing
Available
Waiting Rooms
- Waiting Rooms,Monday to Friday: 06:00 - 20:30
- Waiting Rooms,Saturday: 06:00 - 20:30
- Waiting Rooms,Sunday: 08:00 - 21:00
There is a heated waiting room, along with sheltered platform waiting areas with accessible seating.
Seating Area
Available
First Class Lounge
- First Class Lounge,Monday to Sunday & Public Holidays: Unavailable
- First Class Lounge,Saturday to Sunday: Unavailable
First Class Lounge is no longer in use
Operator
East Midlands Railway
Car Parking Availability
- Car Parking Availability,Monday to Sunday & Public Holidays: Available
Spaces
494 spaces
Accessible spaces
16 spaces
6 Free Accessible car parking spaces are located on the left hand side of the main entrance next to the car park payment machine.
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Unavailable
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per day £12.00
- Rate on Saturday £6.00
- Rate on Sunday £6.00
- Rate per week £36.00
- Rate per month £120.00
- Rate per 3 months £324.00
- Rate per 6 months £648.00
- Rate per year £1200.00
Notes
£2.00 Evening car park fares are available from 1800 until 0230.
£8.00 Weekend rate (Friday 1000 - Sunday midnight) please purchase ticket from ticket office.
This car park has Secure Station Accreditation.
Refreshment Facilities
Available
Cafe and vending machine.
Public Telephones
No
Post Boxes
Available
Bicycle Storage
Spaces
160 spaces
Customers provide own padlock
Type of Storage
Stands
Location
Platform 1 adjacent to lift and station managers office
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Coaches leave from the bus stop on Northfield Avenue, close to the junction with Station Road.
station front
Information to plan your onward journey is available in a printable format here
