Last updated:Today at 12:14
Train companies affected:Thameslink
Last updated:Today at 11:14
Train companies affected:National Rail
Kingston station, Wood Street, Kingston, Greater London, KT1 1UJ
Near the station entrance and in booking hall
Zone 6
Yes
Available
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Available
Yes
No
Yes
Yes
Yes
Kingston ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
Unavailable
Yes
Help points are available on all platforms
Please contact our Customer Service Centre on 0345 6000 650
Unavailable
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Kingston.
Yes
There are Help Points
Announcements are made both visually and audibly
Induction loops are throughout this station
This station has step-free access to all platforms / the platform.
Step-free category A Station - This station has step-free access to all platforms.
Lifts to all platforms. Also long and steep ramp to Platform 3 (for trains towards Wimbledon) but this can be avoided by using the lift.
Available
Available
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Available
Yes
Available
Available
Heated waiting rooms on each platform. Seating is compliant with code of practice.
Available
Available
There are tactile warnings on all platforms
Unavailable
Unavailable
Yes
Help points are available on all platforms
24 hours a day, except Christmas Day and Boxing Day
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
There are Help Points
Available
The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].
Available
Unavailable
Heated waiting rooms on each platform. Seating is compliant with code of practice.
Available
There is sheltered waiting
Available
Available
Coffee shops and vending machines.
Available
Yes
Available
Find WiFi Hotspots around Kingston station
Available
Compounds
Wood Street cycle hub is a large cycle storage facility next to the station at Kingston. This is operated by the local council.
No
Yes
There are wide/long cycle/mobility scooter space(s) available
There is no help point close to the cycle parking
There are no cycle hire facilities at this station
Services towards New Malden: Bus Stop V
Services towards Twickenham or Shepperton: Bus Stop T
Information to plan your onward journey is available in a printable format here