Last updated:Today at 22:45
Train companies affected:South Western Railway
Llanelli (LLE)
Llanelli station, Great Western Crescent, Llanelli, Carmarthenshire, SA15 2RN
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:10 - 12:40
- Opening Hours,Saturday: 07:00 - 13:30
- Opening Hours,Sunday: Unavailable
Location
On platform 2.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
This station has a video assist ticket machine with direct communication to an operator who can help with your transaction.
Ticket machines are touchscreen.
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available
- Yes - from ticket office
- Yes - from help point
Customer Information
- Departure Screens
- Live service information
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 06:10 - 12:40
- Information Services Opening Times,Saturday to Sunday: Unavailable
Information available during ticket office opening times. Outside of these hours, please use the Help Point.
Staff Help Available
- Staff Help Available,Monday to Friday: Available
- Staff Help Available,Saturday to Sunday: Unavailable
Assistance will be provided by the Conductor on the train outside of booking office hours.
Customer Help Points
Yes
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Left Luggage
Unavailable
Lost Property
Available
CCTV at the Station
Yes
Help Point location
Help Points are only available in limited locations
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
The station has step-free access to and between all platforms, at all times trains are running, via level access, lifts or ramps (in accordance with new-build standards re gradient/length). Additional station entrances or walking routes not meeting the A criteria are permitted, providing the additional walking distance to avoid these is no more than 100m.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
This station has a video assist ticket machine with direct communication to an operator who can help with your transaction.
Ticket machines are touchscreen.
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Platform 2
Waiting rooms
- Waiting rooms,Monday to Friday: 06:10 - 12:40
- Waiting rooms,Saturday: 07:00 - 13:30
- Waiting rooms,Sunday: Unavailable
Open during ticket office hours.
Seating area
Available
Wheelchairs available
Unavailable
Tactile paving on platform edges
There are no tactile warnings on platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Unavailable
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Ramp deployment from rear of vehicle
Ramps cannot be deployed from the rear or side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
The bays at the drop-off and/or pick-up point and/or waiting area measure 2.4 x 4.8m but side zone <1.2m wide
Number of set-down/ pick-up spaces
There is space for more than 5 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Friday: Available
- Staff help available,Saturday to Sunday: Unavailable
Assistance will be provided by the Conductor on the train outside of booking office hours.
Customer Help Points
Yes
Helpline
- Helpline,Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are only available in limited locations
Toilets
Available
The toilets are located on Platform 1.
Accessible Toilets
Available
Platform 2
Baby Changing
Unavailable
Waiting Rooms
- Waiting Rooms,Monday to Friday: 06:10 - 12:40
- Waiting Rooms,Saturday: 07:00 - 13:30
- Waiting Rooms,Sunday: Unavailable
Open during ticket office hours.
Seating Area
Available
Refreshment Facilities
Available
Food outlet (Seating available)
Public Telephones
No
Post Boxes
Available
Bicycle Storage
Spaces
16 spaces
Eight stands providing 16 spaces
Type of Storage
Stands
Location
Eight Sheffield stands providing 16 spaces are located under the canopy on the eastbound, Swansea bound Platform 2.
Sheltered
Yes
CCTV
Yes
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station.
More Information
Transport Links
The rail replacement bus stop is at the station entrance on Great Western Crescent.
Taxi rank at front of station
Buy a Llanelli PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
There are no cycle hire facilities at this station.
