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Manchester Victoria (MCV)

Manchester Victoria station, Station Approach, Todd Street, Manchester, Greater Manchester, M3 1WY

Live trains

Radio buttons live-trains-finder-type

Station Information

Ticket Office

Opening Hours
  • Opening Hours Monday to Saturday: 06:30 - 22:00
  • Opening Hours Sunday: 08:00 - 22:15
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Accepts Cash & Cards

Located near the ticket office.

Height adjusted ticket office counter

Yes

There is a disabled counter at the station and can be used when requested

.

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard notes

More information at www.northernrailway.co.uk/smart

Information Available From Staff

If the station is not staffed please use our helpline 08002006060

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Saturday: 05:45 - 00:25

Information available 24/7 through the customer experience centre 0800 200 6060

Staff Help Available

  • Staff Help Available Monday to Sunday: 05:45 - 00:25

Customer Help Points

No

Customer Services Notes

08002006060

Luggage Storage

No

Lost Property

  • Lost Property Monday to Sunday: 07:00 - 22:00

Open 0700-2200 7 days per week

Trolleys

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

  • Category A Station

  • Scooter Friendly Station

Step free access around the whole station via use of lifts between platforms 3-6, connection with Manchester Metrolink using ramps

To find our more about travelling around this station, please see the 360 map click here

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

Accepts Cash & Cards

Located near the ticket office.

Height adjusted ticket office counter

Yes

There is a disabled counter at the station and can be used when requested

.

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

No

 There are no designated waiting rooms, but the station concourse and platforms are fully canopied

Seating area

Yes

Wheelchairs available

Yes

Trolleys

Yes

Getting to and from the station

Accessible taxis here

Yes

Impaired mobility set down/pick-up point

No

No designated area is provided. The station front may be used for set down purposes.

Staff Help

Staff help available
  • Staff help available Monday to Sunday: 05:45 - 00:25
Customer Help Points and Meeting Point

No

Helpline
  • Helpline Monday to Sunday: Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

A key is available in the Duty's Manager's office.

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

No

 There are no designated waiting rooms, but the station concourse and platforms are fully canopied

Seating Area

Yes

Refreshment Facilities

Yes

There is a large cafe with seating plus a number of smaller cafes and coffee  / news outlets on the main concourse area.

Pay Phones

Yes

Post Boxes

Yes

Bicycle Storage

Spaces

38 spaces

38 cycle stands on platform and approach

Type of Storage

Stands

Location

Next to lifts by platform 3

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

Not available at this station.

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