Last updated:Today at 12:06
Train companies affected:Grand Central, Great Northern, Hull Trains, LNER, Lumo, Thameslink
Moorgate (MOG)
Moorgate station, Moorgate, London, EC2Y 9AE
Station Information
Ticket Office
Opening Hours
Unavailable
London Fare Zone
Zone 1
Ticket Machines
Yes
Collect tickets bought online
- No
Accessible ticket machines
Unavailable
Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards. Where tickets for National Rail services are not available through an accessible ticket machine, ticket office staff provide assistance where possible.
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available
- Yes - from help point
Customer Information
Unavailable
Staff Help Available
Unavailable
Customer Help Points
No
Customer Services Notes
TFL Customer Services - 0343 222 1234
Left Luggage
Unavailable
Lost Property
Available
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
This is a Category B station. This station does not have step free access to Great Northern services.
Step-free access is available to London Underground Northern, Circle, Hammersmith & City and Metropolitan lines, and is also available to / from Liverpool Street Elizabeth line station.
The Assistance Meeting Point is the Platform Office.
Ticket barriers and gates
Available
Accessible ticket machines
Unavailable
Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards. Where tickets for National Rail services are not available through an accessible ticket machine, ticket office staff provide assistance where possible.
Induction loop
Yes
Ramp for train access
Unavailable
Accessible Toilets
Unavailable
Waiting rooms
Available
This station is underground.
Seating area
Unavailable
Wheelchairs available
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Contact taxi operator directly
Impaired mobility set down/pick-up point available
Available
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is on the same side of the road as the station
Ramp deployment from rear of vehicle
Ramps can only be deployed from the side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
Lane is at least 3.6m wide
Number of set-down/ pick-up spaces
There is space for up to 3 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
Unavailable
Customer Help Points
No
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
Accessibility at the station - Thameslink.
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Help Point location
There are Help Points
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Available
This station is underground.
Seating Area
Unavailable
ATM
Available
Refreshment Facilities
Available
Shops
Available
Newsagent in ticket hall
Public Telephones
No
Public Wi-Fi
Unavailable
Bicycle Storage
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Please see TfL's interactive map for details of bus routes and destinations served: https://tfl.gov.uk/plan-a-journey/?cid=plan-a-journey
Northern, Metropolitan, Circle, Hammersmith & City Lines
Interchange at Farringdon for National Rail services to Luton and Gatwick. Interchange at King's Cross St Pancras for the Piccadilly Line to Heathrow Terminals 2, 3, 4 and 5
