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Newquay (NQY)

Newquay station, Station Parade, Newquay, Cornwall, TR7 2NF

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours

Unavailable

Ticket Machines

No

Collect tickets bought online
  • No
Accessible ticket machines

Unavailable

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Smartcard note

Smartcard Accepted

Information Available

  • Yes - from help point

Customer Information

  • Live service information

Staff Help Available

Unavailable

Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.

Customer Help Points

Yes

Customer Services Notes

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Left Luggage

Unavailable

Lost Property

Available

Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.

Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.

Register your lost item here

CCTV at the Station

No

Help Point location

Help Points are only available in limited locations

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are only in Help Points

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Step Free Category A Station - This station has step free access to the platform

Ticket barriers and gates

Unavailable

Accessible ticket machines

Unavailable

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Unavailable

Waiting rooms

Unavailable

Seating area

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Available

Contact local taxi firms for details

Impaired mobility set down/pick-up point available

Available

Set- Down / Pick up point is available at the station entrance within the car park.

Accessible spaces

2 spaces

Accessible car park equipment

Yes

Impaired mobility set-down/ pick-up point note

This is a combined drop-off and pick-up point

Seating or waiting facilities at drop-off/ pick-up

There are no seating or waiting facilities at this drop-off and/or pick-up point

Waiting facility location

The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing

Ramp deployment from rear of vehicle

Ramps cannot be deployed from the rear or side of a vehicle

Set-down/ pick-up location covered

The drop-off and/or pick-up point is uncovered

Dimensions of set-down/ pick-up spaces

The bay(s) a the drop-off and/or pick-up point and/or waiting area is/are less than is 2.4m wide by 4.8m

Number of set-down/ pick-up spaces

There is space for more than 5 vehicles to drop-off and/or pick-up

Help Point near set-down/ pick-up

There is no Help Point close to the drop-off and/or pick-up point

Staff Help

Staff help available

Unavailable

Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.

Customer Help Points

Yes

Helpline

Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

Help Points are only available in limited locations

Toilets

Unavailable

Accessible Toilets

Unavailable

Baby Changing

Unavailable

Waiting Rooms

Unavailable

Seating Area

Available

Operator

APCOA Parking (UK) Limited

Car Parking Availability

  • Car Parking Availability,Monday to Friday: Available
  • Car Parking Availability,Saturday: Available
  • Car Parking Availability,Sunday: Available

Spaces

34 spaces

Accessible spaces

2 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Available

Set- Down / Pick up point is available at the station entrance within the car park.

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per day £12.00
  • Rate per week £60.00
  • Rate per month £200.00
  • Rate per 3 months £542.00
  • Rate per year £1575.00

Refreshment Facilities

Available

Coffee shop/café

Shops

Available

Coffee shop/café

Public Telephones

No

Public Wi-Fi

Available

Connect to "GWR Free Station WiFi"

Post Boxes

Available

On main road outside station entrance

Bicycle Storage

Spaces

8 spaces

Type of Storage

Stands

Location

Waiting area under canopy

Sheltered

Yes

CCTV

Yes

Cycle and buggy facilities

There are no accessible cycle facilities but there is charging facilities

Help point bicycles

There is no help point close to the cycle parking

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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