Last updated:Today at 18:38
Train companies affected:South Western Railway
Paignton (PGN)
Paignton station, Station Square, Paignton, Devon, TQ4 5EF
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:55 - 18:00
- Opening Hours,Saturday: 07:30 - 16:55
- Opening Hours,Sunday: 09:40 - 16:40
Location
To right of station entrance
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- No
Smartcard validators
No
Smartcard note
Smartcard Accepted
Information Available
- Yes - from help point
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 08:30 - 17:15
- Information Services Opening Times,Saturday: 08:30 - 16:55
- Information Services Opening Times,Sunday: 10:10 - 16:30
Staff Help Available
- Staff Help Available,Monday to Friday: 08:30 - 17:15
- Staff Help Available,Saturday: 08:30 - 16:55
- Staff Help Available,Sunday: 10:10 - 16:30
Meeting point: Ticket office.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Left Luggage
Unavailable
Lost Property
Available
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
CCTV at the Station
Yes
Help Point location
Help Points are available inside and outside this station
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are only in Help Points
Station Accessibility
Step-free access
Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
Step Free Category B1 Station Step free access available to both platforms, access between platforms via level crossing to the north of the station.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Waiting rooms
Available
Ticket office hours
Ticket hall
Seating area
Available
Wheelchairs available
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Contact local taxi companies for details of accessible taxis or member of staff
Impaired mobility set down/pick-up point available
Available
Set down/drop off location is available at the station entrance. .Assisted Travel meeting point - Ticket Office main entrance. Please notify a member of staff.
Accessible spaces
Not Specified
Staff Help
Staff help available
- Staff help available,Monday to Friday: 08:30 - 17:15
- Staff help available,Saturday: 08:30 - 16:55
- Staff help available,Sunday: 10:10 - 16:30
Meeting point: Ticket office.
Customer Help Points
Yes
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are available inside and outside this station
Toilets
Available
The toilets are located on Platform 2.
Accessible Toilets
Available
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Baby Changing
Available
Within accessible wc
Waiting Rooms
Available
Ticket office hours
Ticket hall
Seating Area
Available
Spaces
74 spaces
Impaired mobility set down/pick up points available
Available
Set down/drop off location is available at the station entrance. .Assisted Travel meeting point - Ticket Office main entrance. Please notify a member of staff.
Car park CCTV
No
Notes
Find out more about car parking at this station.
Refreshment Facilities
Available
Coffee shop/café
Shops
Available
Coffee shop/café
Public Telephones
No
Public Wi-Fi
Unavailable
Connect to "GWR Free Station WiFi"
Bicycle Storage
Spaces
20 spaces
Type of Storage
Stands
Location
Platform 2
Sheltered
Yes
CCTV
No
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
No
More Information
Transport Links
Front of the station.
Yes
Information to plan your onward journey is available in a printable format here
Find out more about links from GWR stations to airports.
No
