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Last updated:Today at 18:38
Train companies affected:South Western Railway

Paignton (PGN)

Paignton station, Station Square, Paignton, Devon, TQ4 5EF

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 06:55 - 18:00
  • Opening Hours,Saturday: 07:30 - 16:55
  • Opening Hours,Sunday: 09:40 - 16:40
Location

To right of station entrance

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • No
Smartcard validators

No

Smartcard note

Smartcard Accepted

Information Available

  • Yes - from help point

Customer Information

  • Departure Screens
  • Live service information

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: 08:30 - 17:15
  • Information Services Opening Times,Saturday: 08:30 - 16:55
  • Information Services Opening Times,Sunday: 10:10 - 16:30

Staff Help Available

  • Staff Help Available,Monday to Friday: 08:30 - 17:15
  • Staff Help Available,Saturday: 08:30 - 16:55
  • Staff Help Available,Sunday: 10:10 - 16:30

Meeting point: Ticket office.

Customer Help Points

Yes

Customer Services Notes

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Left Luggage

Unavailable

Lost Property

Available

Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.

Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.

Register your lost item here

CCTV at the Station

Yes

Help Point location

Help Points are available inside and outside this station

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are only in Help Points

Station Accessibility

Step-free access

Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.

Step Free Category B1 Station Step free access available to both platforms, access between platforms via level crossing to the north of the station.

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Available

Accessible toilet opening and closing times are the same as the staffing hours of the station.

The radar key is available from station staff.

Waiting rooms

Available

Ticket office hours

Ticket hall

Seating area

Available

Wheelchairs available

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Available

Contact local taxi companies for details of accessible taxis or member of staff

Impaired mobility set down/pick-up point available

Available

Set down/drop off location is available at the station entrance. .Assisted Travel meeting point - Ticket Office main entrance. Please notify a member of staff.

Accessible spaces

Not Specified

Staff Help

Staff help available
  • Staff help available,Monday to Friday: 08:30 - 17:15
  • Staff help available,Saturday: 08:30 - 16:55
  • Staff help available,Sunday: 10:10 - 16:30

Meeting point: Ticket office.

Customer Help Points

Yes

Helpline

Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

Help Points are available inside and outside this station

Toilets

Available

The toilets are located on Platform 2.

Accessible Toilets

Available

Accessible toilet opening and closing times are the same as the staffing hours of the station.

The radar key is available from station staff.

Baby Changing

Available

Within accessible wc

Waiting Rooms

Available

Ticket office hours

Ticket hall

Seating Area

Available

Spaces

74 spaces

Impaired mobility set down/pick up points available

Available

Set down/drop off location is available at the station entrance. .Assisted Travel meeting point - Ticket Office main entrance. Please notify a member of staff.

Car park CCTV

No

Notes

Find out more about car parking at this station.

Refreshment Facilities

Available

Coffee shop/café

Shops

Available

Coffee shop/café

Public Telephones

No

Public Wi-Fi

Unavailable

Connect to "GWR Free Station WiFi"

Bicycle Storage

Spaces

20 spaces

Type of Storage

Stands

Location

Platform 2

Sheltered

Yes

CCTV

No

Cycle and buggy facilities

There are no accessible cycle facilities but there is charging facilities

Help point bicycles

There is no help point close to the cycle parking

Bicycle Hire

Cycle Hire Information

No

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