Last updated:Today at 12:06
Train companies affected:South Western Railway
Last updated:Today at 11:59
Train companies affected:National Rail
Putney station, High Street, Putney, Greater London, SW15 1RT
The ticket office at Putney will be open 0640-1810 on Monday 21 July 2025.
The lifts are out of order between platform 1 and the rest of the station at Putney station.
Near the station entrances on platform 1 and in the booking hall
Zone 2/3
Yes
Available
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Available
Yes
No
Yes
Yes
Yes
Putney ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
Yes
Help points are available on all platforms
Please contact our Customer Service Centre on 0345 6000 650
Unavailable
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Putney.
Yes
There are Help Points
Announcements are made both visually and audibly
Induction loops are at designated listening areas
This station has step-free access to all platforms / the platform.
Step-free category A Station - This station has step-free access to all platforms.
Available
Wide aisle gate available.
Available
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Available
Yes
Available
Available
The National key toilets are located in the corridor beyond the gateline; these toilets are operated by a radar key.
Unavailable
Unavailable
Available
There are tactile warnings on all platforms
There are automatic wide aisle gates that are less than 0.9 metres wide
Unavailable
Unavailable
Yes
Help points are available on all platforms
24 hours a day, except Christmas Day and Boxing Day
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
There are Help Points
Unavailable
Only accessible toilets are available. The National key toilets are located in the corridor beyond the gateline; these toilets are operated by a radar key.
Available
The National key toilets are located in the corridor beyond the gateline; these toilets are operated by a radar key.
Unavailable
Unavailable
Unavailable
There is sheltered waiting
Available
Unavailable
0 spaces
No
No
There are no accessible cycle facilities but there is charging facilities
There is no help point close to the cycle parking
There are no cycle hire facilities at this station
To Barnes: Upper Richmond Road (A205) Bus Stop G
To Clapham Junction: Upper Richmond Road (A205) Bus Stop F
Information to plan your onward journey is available in a printable format here