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Sheffield (SHF)

Sheffield station, Sheaf Street, Sheffield, South Yorkshire, S1 2BP

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 05:00 - 22:50
  • Opening Hours,Saturday: 05:00 - 22:50
  • Opening Hours,Sunday: 07:45 - 23:00
Location

On the station concourse

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard note

Collect and top your Smartcard at this location

Information Available

  • Yes - from information point
  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Live service information
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: Available
  • Information Services Opening Times,Saturday: Available
  • Information Services Opening Times,Sunday: Available

Staff Help Available

  • Staff Help Available,Monday to Friday: Available
  • Staff Help Available,Saturday: Available
  • Staff Help Available,Sunday: Available

04.20 - 00.00 Monday to Saturday

07.30 - 00.00 Sunday 

Passenger Assistance meet and greet at the information desk in the concourse or at the ticket office.

Customer Help Points

Yes

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Friday: 08:00 - 18:00

CCTV at the Station

Yes

Help Point location

Help Points are available inside and outside this station

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are throughout this station

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

This is a Category A access station. There is step free access to the concourse and ticket hall. There are lifts available to all platforms.

This station has tactile paving at the edge of each platform.

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Available

Waiting rooms
  • Waiting rooms,Monday to Friday: 05:00 - 22:50
  • Waiting rooms,Saturday: 05:00 - 22:50
  • Waiting rooms,Sunday: 07:45 - 23:00

Closed until further notice

 There are heating waiting rooms, along with sheltered platform waiting areas with accessible seating.

Seating area

Available

Wheelchairs available

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Available

Accessible spaces

11 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available,Monday to Friday: Available
  • Staff help available,Saturday: Available
  • Staff help available,Sunday: Available

04.20 - 00.00 Monday to Saturday

07.30 - 00.00 Sunday 

Passenger Assistance meet and greet at the information desk in the concourse or at the ticket office.

Customer Help Points

Yes

Helpline

Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

Help Points are available inside and outside this station

Toilets

Available

The toilets are located on the Main Concourse, Platform 2/3, Platform 5 and Platform 6/8. The National key toilets are located on the Main Concourse, Platform 5 and Platform 6/8; these toilets are operated by a radar key. The radar key is available from the Customer Reception upon request. Toilet opening times:

  • Monday to Friday: 05:00 to 22:50

  • Saturday: 05:00 to 22:50

  • Sunday: 07:45 to 23:00

Accessible Toilets

Available

Baby Changing

Available

Waiting Rooms

  • Waiting Rooms,Monday to Friday: 05:00 - 22:50
  • Waiting Rooms,Saturday: 05:00 - 22:50
  • Waiting Rooms,Sunday: 07:45 - 23:00

Closed until further notice

 There are heating waiting rooms, along with sheltered platform waiting areas with accessible seating.

Seating Area

Available

First Class Lounge

Unavailable

The First Class Lounge located on platform 5 is currently closed.

Sheltered waiting area

There is sheltered waiting

Car Parking Availability

  • Car Parking Availability,Monday to Friday: Available
  • Car Parking Availability,Saturday: Available
  • Car Parking Availability,Sunday: Available

Spaces

678 spaces

Accessible spaces

11 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Available

Car park CCTV

Yes

ATM

Available

Refreshment Facilities

Available

Cafes and vending machines.

Shops

Available

Public Telephones

Yes

Bicycle Storage

Spaces

400 spaces

Cycle hub open 24 hours.  Changing facilities and toilets available.

Type of Storage

Compounds & Stands

Location

Cycle hub located at station entrance (next to taxi rank).  Additional stands available on Platform 6.

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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