Stratford (London) (SRA)
Managed by TfL Rail
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
Note Coffee shops -
ATM machine
ATM machine -
Toilets
Toilets (Tube Remit). Accessible toilets are available. -
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Shops Newsagent
Stratford (London)
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- Note that these are Council-owned cycle racks, located outside the front of the station
- Storage spaces
- 200
- Storage CCTV
- Yes
- Car Park
- No
- Onward travel information
-
Transport for London buses operate from outside the station
Information to plan your onward journey is available in a printable format here
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
- Metro
-
London Underground Central Line and Jubilee Lines and Docklands Light Railway.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Sunday 06:15 - 21:30
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- Yes
-
Tickets can be collected onto Greater Anglia smartcards at this station.
- London fare zone
- Zone 2/3
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
TfL Rail - from first train until last
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Lost Property
- Yes
-
Monday - Friday 08:30 - 16:00
- 03432221234
- Customer Services
- 0343 222 1234
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Rail replacement bus services (for Greater Anglia, London Overground, and TfL Rail) will depart from bus stop W at Stratford City bus station (near Westfield entrance).
Facilities
- ATM Machine
- Yes
- Public Wi-Fi
- Yes
- Find WiFi Hotspots around Stratford (London) station
- Refreshment facilities
- Yes
- Coffee shops
- Shops
- Yes
- Type of shops available
- Newsagent
- Toilets
- Yes
- Toilets Location
- (Tube Remit). Accessible toilets are available.
- Accessible toilets
- No
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0343 222 1234
- Helpline opening hours
-
Monday - Friday 08:30 - 16:00
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Lift access available to all platforms.
- Wheelchairs available
- No
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