Stratford (London) (SRA)

Managed by TfL Rail 

 
Stratford station
Station Street
Stratford
Greater London
E15 1AZ
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

    Note Coffee shops

  • ATM machine

    ATM machine

  • Toilets

    Toilets (Tube Remit). Accessible toilets are available.

  • Pay phone

  • Internet

    Public Wi-Fi Yes

  • Post box

  • Tourist information office

  • Shops

    Shops Newsagent
 
 

Stratford (London)

Stations made easy

Route planning around the station including maps and platforms

Show [SRA] route

 

Station Message: Alert!

 The lifts between Platforms 9 & 10 are currently out of order at Stratford station.

Station Message: Alert!

This is a London ‘Turn Up & Go Trial’ Station - Train operating companies generally advise disabled passengers to book assistance 24 hours before travelling. By contrast, a ‘Turn up & Go’ service offers assistance to disabled passengers whether they book in advance or not.

Some passengers already opt to ‘Turn Up & go’ but currently for a period of a few months a ‘Turn Up & Go Trial’ is running on journeys between 36 specified National Rail stations in the Greater London area, to understand if in future a formalised ‘Turn Up & Go’ service can be offered here. Passengers can still pre-book assistance at these 36 stations, should they wish. For more details including the stations involved visit Disabled Persons Railcard

To travel between Stratford regional and Stratford International stations please use Docklands Light Railway platform 16.

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
Yes
Storage location
Note that these are Council-owned cycle racks, located outside the front of the station
Storage spaces
200
Storage CCTV
Yes
Car Park
No
Onward travel information

Transport for London buses operate from outside the station

Information to plan your onward journey is available in a printable format here

Accessible taxis

Details of nearest taxis are shown on station information poster

Impaired mobility set down / pick up points available
No
Metro

London Underground Central Line and Jubilee Lines and Docklands Light Railway.

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Sunday 06:15 - 21:30
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
Yes

Tickets can be collected onto Greater Anglia smartcards at this station. 

London fare zone
Zone 2/3

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day

TfL Rail - from first train until last

 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes
Lost Property
Yes
Monday - Friday 08:30 - 16:00
03432221234
Customer Services
0343 222 1234
Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Rail replacement bus services (for Greater Anglia, London Overground, and TfL Rail) will depart from bus stop W at Stratford City bus station (near Westfield entrance).

Facilities

 
ATM Machine
Yes
Public Wi-Fi
Yes
Find WiFi Hotspots around Stratford (London) station
Refreshment facilities
Yes
Coffee shops
Shops
Yes
Type of shops available
Newsagent
Toilets
Yes
Toilets Location
(Tube Remit). Accessible toilets are available.
Accessible toilets
No
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0343 222 1234
Helpline opening hours
Monday - Friday 08:30 - 16:00
Staff help available
Yes
Staff help available opening times
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Lift access available to all platforms.

Wheelchairs available
No

Station Map

 
Station plan

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Stations made easy
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