Shortlands (SRT)
Managed by Southeastern
Station facilities
-
Station seating facilities
Station seating facilities platform 1/2 and 3/4 -
Trolleys
-
Refreshments
Note Coffee kiosk -
ATM machine
-
Toilets
Toilets -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
-
Tourist information office
-
Shops
Shops
Shortlands
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- front of station
- Storage spaces
- 20
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- Indigo Park Solutions UK Limited
- Phone number
- 03301 235 247
- Email address
- customersupport.uk@parkindigo.com
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 39 with 0 accessible spaces available
- Parking is free for disabled customers displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £5.30
- Off peak rate
- £4.70
- Saturday rate
- £3.60
- Sunday rate
- £1.00
- Weekly rate
- £23.60
- Monthly rate
- £82.80
- 3 Monthly rate
- £247.00
- 6 Monthly rate
- £496.00
- Annual rate
- £896.00
-
From 1st June - new off peak evening rate (after 18:00) - £1.50
- CCTV Coverage
- Yes
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Accessible taxis
-
Accessible taxis are not available
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:10 - 19:30
Saturday 06:10 - 19:30
Sunday 08:10 - 15:40
Being staffed may mean there is only staff in the ticket office, who may not always be available to assist - booking is recommended
- Location
-
On way in to access trains
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are no accessible ticket machines at this station
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Use Oyster Pay as you go here
- Yes
- Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- No
- London fare zone
- Zone 4
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:00 - 19:50
Sunday 08:10 - 15:40
Monday - Friday 06:10 - 19:30
Saturday 06:10 - 19:30
Staff may not always be available during staffing times to provide assistance and booking assistance, if required,in advance is advised although not compulsory
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- On platform
- Lost Property
- Yes
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Car park entrance on Shortlands Road
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
-
Public telephones are not accessible
- Refreshment facilities
- Yes
- Coffee kiosk
- Shops
- Yes
- Toilets
- Yes
- Baby changing facilities
- No
- National key toilets
- No
- Waiting Rooms
- Yes
- Waiting rooms location
- platform 1/2 and 3/4
- Waiting rooms opening hours
Accessibility and mobility access
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 06:10 - 19:30
Saturday 06:10 - 19:30
Sunday 08:10 - 15:40
- Ramp for train access
- Yes
- Step free access coverage
- No
- Step free access note
- No access to platforms. Ticket Office and Car Park are step free.
- Wheelchairs available
- No
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