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Last updated:Today at 08:03
Train companies affected:Greater Anglia, Stansted Express
Last updated:Today at 01:28
Train companies affected:National Rail

Stansted Mountfitchet (SST)

Stansted Mountfitchet station, Station Road, Stansted Mountfitchet, Essex, CM24 8BE

Live trains

Radio buttons live-trains-finder-type

Lift status

There are no lifts at this station.

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:00 - 13:00
  • Opening Hours Saturday: 06:00 - 13:00
  • Opening Hours Sunday: 08:00 - 15:00
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard notes

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 06:00 - 13:00
  • Information Services Opening Times Saturday: 06:00 - 13:00
  • Information Services Opening Times Sunday: 08:00 - 15:00

Staff Help Available

  • Staff Help Available Monday to Friday: 06:00 - 13:00
  • Staff Help Available Saturday: 06:00 - 13:00
  • Staff Help Available Sunday: 08:00 - 15:00

Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Bishops Stortford (3 miles south). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.

Customer Help Points

Yes

Customer Services Notes

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Luggage Storage

No

Lost Property

  • Lost Property Monday to Sunday & Public Holidays: Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

Some step-free access to all platforms - please check details.

This station has step free access to both platforms but not between platforms on the station. The Cambridge bound platform and carpark is accessed from Water Lane and the Bishops Stortford and London bound platform is via Church Lane. Approximately 160 metres between the two platforms or a 3 minute walk.

This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Ticket barriers and gates

No

Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

The National key toilets are located near the Ticket Office; these toilets are operated by a radar key. A radar key is available upon request. National key toilets are only accessible 0600-1300 Monday-Saturday and 0800-1500 Sunday

Waiting rooms
  • Waiting rooms Monday to Friday: 06:00 - 12:00
  • Waiting rooms Saturday: 06:00 - 12:00
  • Waiting rooms Sunday: No
Seating area

Yes

Getting to and from the station

Accessible taxis here

Yes

Details of nearest taxis are shown on station information poster

Impaired mobility set down/pick-up point

No

Accessible spaces

2 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available Monday to Friday: 06:00 - 13:00
  • Staff help available Saturday: 06:00 - 13:00
  • Staff help available Sunday: 08:00 - 15:00

Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Bishops Stortford (3 miles south). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.

Customer Help Points and Meeting Point

Yes

Helpline
  • Helpline Monday to Sunday: 08:00 - 20:00

08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The National key toilets are located near the Ticket Office; these toilets are operated by a radar key. A radar key is available upon request.  Toilets are only accessible 0600-1300 Monday-Saturday and 0800-1500 Sunday

Accessible Toilets

Yes

The National key toilets are located near the Ticket Office; these toilets are operated by a radar key. A radar key is available upon request. National key toilets are only accessible 0600-1300 Monday-Saturday and 0800-1500 Sunday

Baby Changing

Yes

Waiting Rooms

  • Waiting Rooms Monday to Friday: 06:00 - 12:00
  • Waiting Rooms Saturday: 06:00 - 12:00
  • Waiting Rooms Sunday: No

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

66 spaces

Accessible spaces

2 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

No

Car park CCTV

No

Parking charges

Parking charges apply

  • Off-peak rate £5.20
  • Rate per day £7.30
  • Rate on Saturday £4.20
  • Rate on Sunday £4.20
  • Rate per week £29.00
  • Rate per month £115.00
  • Rate per 3 months £330.00
  • Rate per year £1150.00

Refreshment Facilities

No

Cold drinks vending machine Food vending machine

Pay Phones

No

Public Wi-Fi

Yes

Bicycle Storage

Spaces

32 spaces

Type of Storage

Stands

Location

10 cycle spaces on Platforms 1/2

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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