Stirling (STG)
Managed by ScotRail
Station facilities
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Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
Note WHSmith Coffee House, vending machines -
ATM machine
ATM machine -
Toilets
Toilets The toilets are located on the Concourse (RADAR key required) and in the Waiting Room on Platform 3. The National key toilets are located on the Concourse; these toilets are operated by a radar key. -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note -
Tourist information office
-
Shops
Shops WHSmith
Stirling
Getting to and from the station
Bicycle parking
Lockers,Stands- Storage sheltered
- Yes
- Storage spaces
- 88
- Storage CCTV
- Yes
- PlusBike (cycle hire)
-
Cycle Hub and Bike & Go: Bikes available for public hire from the station. Register online: www.scotrail.co.uk/bike-and-go
- Car Park
- Station Car Park
- Operator
- ScotRail
- Address
-
-
-
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Number of spaces
- 276 with 10 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £3.50
- CCTV Coverage
- Yes
- Onward travel information
- for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
- Taxi
- visit www.traintaxi.co.uk for details of taxis available for hire
- Accessible taxis
-
Most taxis accessible, at front of station.
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:20 - 21:00
Saturday 06:20 - 21:00
Sunday 08:50 - 22:00
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- Yes
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:20 - 21:00
Sunday 08:50 - 22:00
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Customer Services
- Ticket gates
- Yes
-
Ticket gates to all platforms
- CCTV
- Yes
- Location for Rail Replacement Services
-
Buses pick up/drop off from the parking bays outside the main station entrance
Facilities
- ATM Machine
- Yes
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- WHSmith Coffee House, vending machines
- Shops
- Yes
- Type of shops available
- WHSmith
- Toilets
- Yes
- Toilets Location
- The toilets are located on the Concourse (RADAR key required) and in the Waiting Room on Platform 3. The National key toilets are located on the Concourse; these toilets are operated by a radar key.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- Tel: 0800 912 2901; 18001 0800 912 2901 (for hard of hearing)
- Staff help available
- Yes
- Staff help available opening times
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:20 - 21:00
Sunday 08:50 - 22:00
- Ramp for train access
- Yes
- Step free access coverage
- No
- Step free access note
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PLEASE NOTE there are currently ongoing works at Stirling station as part of the refurbishment and upgrade of facilities to improve accessibility and install lifts. These works mean that the current footbridge and access are altered. The lifts at Platform 2 & 3 will also be unavailable between the 15th and 26th October and you should contact our Assisted Travel team to make alternative arrangements. Please allow extra time to make your journey. The existing footbridge between platforms 6/9 is replaced by a temporary footbridge. Works are also affecting the footbridge at platforms 2/3.
- Wheelchairs available
- Yes
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