Stirling (STG)

Managed by ScotRail 

 
Stirling station
Goosecroft Road
Stirling
Stirlingshire
FK8 1PF
 

Station facilities

  • Station seating facilities

    Station seating facilities

  • Trolleys

  • Refreshments

    Note WHSmith Coffee House, vending machines

  • ATM machine

    ATM machine

  • Toilets

    Toilets The toilets are located on the Concourse (RADAR key required) and in the Waiting Room on Platform 3. The National key toilets are located on the Concourse; these toilets are operated by a radar key.

  • Pay phone

    Pay phone Cards and Coins

  • Internet

    Public Wi-Fi Yes

  • Post box

    Note

  • Tourist information office

  • Shops

    Shops WHSmith
 
 

Stirling

Stations made easy

Route planning around the station including maps and platforms

Show [STG] route

 

Getting to and from the station

 

Bicycle parking

Lockers,Stands
Storage sheltered
Yes
Storage spaces
88
Storage CCTV
Yes
PlusBike (cycle hire)

Cycle Hub and Bike & Go: Bikes available for public hire from the station. Register online: www.scotrail.co.uk/bike-and-go 

Car Park
Station Car Park
Operator
ScotRail
Address
-
-
Opening hours
Monday - Sunday 24 Hours a Day
Number of spaces
276  with 10 accessible spaces available
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge 
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
Daily rate
£3.50
CCTV Coverage
Yes
Onward travel information
for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
Taxi
visit www.traintaxi.co.uk for details of taxis available for hire
Accessible taxis

Most taxis accessible, at front of station.

Impaired mobility set down / pick up points available
Yes

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:20 - 21:00
Saturday 06:20 - 21:00
Sunday 08:50 - 22:00
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Smartcards
Smartcards issued
No
Smartcards validators
Yes

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:20 - 21:00
Sunday 08:50 - 22:00
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes
Customer Services

customer.relations@scotrail.co.uk

Ticket gates
Yes

Ticket gates to all platforms 

CCTV
Yes
Location for Rail Replacement Services

Buses pick up/drop off from the parking bays outside the main station entrance

Facilities

 
ATM Machine
Yes
Pay phones
Yes
Pay phones type
Cards and Coins
Post box
Yes
Public Wi-Fi
Yes
Refreshment facilities
Yes
WHSmith Coffee House, vending machines
Shops
Yes
Type of shops available
WHSmith
Toilets
Yes
Toilets Location
The toilets are located on the Concourse (RADAR key required) and in the Waiting Room on Platform 3. The National key toilets are located on the Concourse; these toilets are operated by a radar key.
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
Waiting Rooms
Yes
Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
Tel: 0800 912 2901; 18001 0800 912 2901 (for hard of hearing)
Staff help available
Yes
Staff help available opening times
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:20 - 21:00
Sunday 08:50 - 22:00
Ramp for train access
Yes
Step free access coverage
No
Step free access note

PLEASE NOTE there are currently ongoing works at Stirling station as part of the refurbishment and upgrade of facilities to improve accessibility and install lifts.  These works mean that the current footbridge and access are altered.  The lifts at Platform 2 & 3 will also be unavailable between the 15th and 26th October and you should contact our Assisted Travel team to make alternative arrangements.  Please allow extra time to make your journey.  The existing footbridge between platforms 6/9 is replaced by a temporary footbridge.  Works are also affecting the footbridge at platforms 2/3. 

Wheelchairs available
Yes

Station Map

 
Station plan

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Stations made easy
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