Stevenage (SVG)

Managed by Great Northern 

 
Stevenage station
Lytton Way
Stevenage
Hertfordshire
SG1 1XT
 

Station facilities

  • Station seating facilities

    Station seating facilities Waiting room available on platforms 1-2 and 3-4 - Waiting Rooms normally available when station is staffed
  • Trolleys

  • Refreshments

    Note
  • ATM machine

    ATM machine ATM located in station entrance
  • Toilets

    Toilets WC available on station concourse
  • Pay phone

    Pay phone Cards and Coins
  • Internet

  • Post box

  • Tourist information office

  • Shops

    Shops
 
 

Stevenage

Stations made easy

Route planning around the station including maps and platforms

Show [SVG] route

 

Getting to and from the station

 

Bicycle parking

YES
Storage location
Long and short term car park areas
Storage spaces
266
Storage CCTV
Yes
Car Park
Railway North
Operator
Stevenage Borough Council
Phone number
-
Web address
http://www.stevenage.gov.uk/parking/car-parks/
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
0  with 0 accessible spaces available
This station is managed using number plate recognition. Blue badge holders must display their badge pack AND call/text the number shown at the station bays to register for free parking on the day of use. Failure to register will result in a postal penalty notice being issued. Blue badge packs MUST be displayed. 
This station is managed using number plate recognition. Blue badge holders must display their badge pack AND call/text the number shown at the station bays to register for free parking on the day of use. Failure to register will result in a postal penalty notice being issued. Blue badge packs MUST be displayed.
Free of charge
No
Daily rate
£0.00
Off peak rate
£0.00
Saturday rate
£0.00
Sunday rate
£0.00
Hourly rate
£0.00
Weekly rate
£0.00
Monthly rate
£0.00
3 Monthly rate
£0.00
6 Monthly rate
£0.00
Annual rate
£0.00
CCTV Coverage
No
Car Park
Railway South
Operator
Stevenage Borough Council
Phone number
-
Web address
http://greatnorthernrail.com/parking
Number of spaces
0  with 0 accessible spaces available
This station is managed using number plate recognition. Blue badge holders must display their badge pack AND call/text the number shown at the station bays to register for free parking on the day of use. Failure to register will result in a postal penalty notice being issued. Blue badge packs MUST be displayed. 
This station is managed using number plate recognition. Blue badge holders must display their badge pack AND call/text the number shown at the station bays to register for free parking on the day of use. Failure to register will result in a postal penalty notice being issued. Blue badge packs MUST be displayed.
Free of charge
No
Daily rate
£0.00
Off peak rate
£0.00
Saturday rate
£0.00
Sunday rate
£0.00
Hourly rate
£0.00
Weekly rate
£0.00
Monthly rate
£0.00
3 Monthly rate
£0.00
6 Monthly rate
£0.00
Annual rate
£0.00
CCTV Coverage
No
Onward travel information
Information to plan your onward journey is available in a printable format ="http://www.nationalrail.co.uk/posters/SVG.pdf"
Taxi
YES
Impaired mobility set down / pick up points available
Yes
Station staff  assistance to ground level, subject to staff availability. Cannot be guaranteed

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:15 - 20:30
Saturday 06:45 - 21:30
Sunday 08:00 - 20:15
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
Yes
Smartcards cannot be purchased from this station. Please apply online at: www.greatnorthernrail.com/thekeysmartcard
Penalty fares
Penalty fares apply for Great Northern 

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Sunday 24 Hours a Day
 
Customer help points
No
Lost Property
Yes
Please visit www.greatnorthernrail.com/lostproperty and use the webform to register your lost item.
Monday - Sunday 07:00 - 22:00
Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services
Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.

Facilities

 
ATM Machine
Yes
ATM located in station entrance
Pay phones
Yes
Pay phones type
Cards and Coins
Accessible public telephones

Public telephones are not accessible

Refreshment facilities
Yes
Shops
Yes
Toilets
Yes
Toilets Location
WC available on station concourse
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
National key toilets location
Access to this toilet requires a Radar key.
Waiting Rooms
Yes
Waiting rooms location
Waiting room available on platforms 1-2 and 3-4 - Waiting Rooms normally available when station is staffed
Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
0800 058 2844
Helpline opening hours
Monday - Sunday 07:00 - 22:00
Staff help available
Yes
Please phone the Helpline to ensure arrangements are in place on 0800 058 2844.
Staff help available opening times
Monday - Sunday 24 Hours a Day
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
Step free access to Booking office, lift service to platforms 1 & 2 and platforms 3 & 4.
Wheelchairs available
Yes

Station Map

 
Station plan

View larger version
Stations made easy
Show [SVG] route

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